Oversee Warehousing & Distribution for replacement business and supervise outsourced warehouses for OE. Efficient and cost effective operations management with continuos improvement and enhancement of processes and systems to ensure high level of customer service.
Warehouse Management
- Ensure NDC & RDC operations stay within capacity limits.
- Monitor space utilization and prevent bottlenecks.
- Coordinate inbound/outbound slots to avoid extra charges.
- Plan short-, mid-, and long-term space development
- Align warehouse processes with Continental standards.
- Develop long-term warehouse strategy for market needs.
Stock Management
- Manage market stock levels (units & value) to meet service targets.
- Data visibility through smart dashboards for all stakeholders
- Ensure stock accuracy (physical vs. system) and control adjustments in eLiSA.
- Monitor FEFO compliance and submit aging reports for sales actions.
- Provide monthly stock analysis to identify slow movers, blocked stock or any other
Service Provider (SP) Management
- Ensure SP operations comply with contracts.
- Implement KPIs; conduct monthly reviews and QBRs.
- Perform audits and resolve audit findings.
- Maintain strong relationships for sustainable processes.
- Risk assessment and Mitigation plan
- Implement continous improvement & innovationprogramme together with the Service Provider
- Validate SP invoices and freight charges against contracts.
- Monitor outbound transport costs and align with budget.
- Prepare annual distribution budget and monthly forecasts.
- Innovate for bringing in Cost vs. service efficiencies
Customer Deliveries
- Track and monitor deliveries to meet customer timelines.
- Investigate and resolve delivery discrepancies promptly.
- Reduce transport damages and charge back to SPs.
- Ensure proper documentation and proof of delivery.
Import & Export
- Control customs clearance processes and costs per contract.
- Monitor import/export costs and compliance.
- Maintain good relationships with customs authorities.
Other Responsibilities
- Support logistics projects and tenders.
- Optimize flows and ensure compliance with audits.
- Drive continuous improvement and technologyintegration.
- Manage facilities, repairs, ESH, and security.
- Handle tenant and lease management.
People & Systems
- Lead distribution team (2–3 members) and take responsibility of their development and growth
- Manage systems: eLiSA & TMS and any other (eg. outbound scanning, stock count app, last mile delivery tracking).
- Continous enhancement of systems and processes for automation and efficiency with innovative solutions
OE Warehouse Management (shared)
- Coordinate with SP for warehouse and transport quality.
- Monitor stock levels and reports.
- Handle logistics complaints and cost verification.
- Track budget, forecast changes, and premium logistics costs.
- Resolve import-related issues and avoid D&D costs.