Market Development Representative - ASEAN

Red Hat, Inc.; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading software solutions firm based in Kuala Lumpur is seeking a Market Development Specialist. This role involves working with customers on cloud solutions, managing leads, and supporting digital transformation goals. Successful candidates should possess a Bachelor's degree, excellent communication skills, and a passion for sales and marketing. Prior experience in customer-facing roles is preferred. Flexible working arrangements are supported within the company culture.

Qualifications

• 2-5 years of previous customer-facing or remote-selling experience.
• Excellent written and verbal communication skills.
• Ability to converse in Bahasa Indonesia and English.

Responsibilities

• Receive and qualify inbound leads related to technology area.
• Collaborate with APAC Marketing and Business Development teams.
• Nurture prospective customers with relevant contact.

Skills

Customer-facing experience

Communication skills

Sales development

Technology trends

Education

Bachelor's degree or technical degree

Job description

About the Job:

Work with our customers as they define their cloud and application development strategies to support a wide range of business initiatives. In this role, you will help our current and prospective customers advance their digital transformation goals and be successful in early-stage projects with our company’s technologies. You’ll speak with technical and business contacts with an interest in new technology and initiatives. As a Market Development Specialist, you will work closely with Strategic Business Development and Marketing teams and perform inbound, outbound, and nurturing activities within a set of campaigns and strategic accounts.

What you’ll do:

• Receive and qualify inbound leads related to your technology area
• Collaborate with the Asia Pacific (APAC) Marketing and Strategic Business Development teams to run targeted outbound campaigns
• Nurture prospective customers with relevant, value-added contact that helps them progress their initiatives and achieve their goals Learn extensively about your technology area by participating regularly in coaching sessions with the Strategic Business Development team and through your own initiative
• Keep up-to-date on the industry and competitive landscape
• Plan your daily and weekly activities to achieve predefined quarterly qualified pipeline generation and bookings targets
• Maintain accurate and updated activity, lead, and pipeline records
• Provide regular and ad-hoc activity and forecast reports to management

What you will bring:

• 2-5 years of previous customer-facing or remote-selling experience; a successful record in performing outbound sales development activities is a plus
• Bachelor's degree or a technical degree
• Excellent written and verbal communication skills
• preferably able to converse in Bahasa Indonesia with a good command of English
• Ability to hold engaging conversations with prospective customers and share our company’s technology vision in a compelling manner
• Ability to demonstrate value and move conversations with prospective customers forward; ability to deal with technology requirements that might be non-standard or ambiguous
• Demonstrated knowledge of a buying cycle within an IT organization, preferably around new, emerging technology initiatives and the business drivers that they support
• Passion for sales and marketing
• Good understanding of current technology trends and market conditions
• Motivated to learn and advance in an innovative software organization
• Flexible with the ability to excel in a newly established team
• Ability to adapt to constant change as the business pivot to market dynamics

About Red Hat

Red Hat (https://www.redhat.com/) is the world’s leading provider of enterprise open source (https://www.redhat.com/en/about/open-source) software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Inclusion at Red Hat

Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email [e-mail]. General inquiries, such as those regarding the status of a job application, will not receive a reply.