Mandarin-Speaking Front Desk Associate | Guest Services

FastJobs; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A hospitality organization in Kuala Lumpur is seeking a Front Desk Officer. The ideal candidate will greet guests, manage reservations, and provide information about hotel services. Fluency in Mandarin is essential to cater to Mandarin-speaking customers. Responsibilities include checking guests in and out, answering calls, and maintaining records at the front desk. This full-time position requires the ability to work across three shifts. Competitive pay offered in a vibrant hotel environment.

Qualifications

• Ability to work on three shifts.
• Excellent customer service skills and communication.

Responsibilities

• Welcome and greet guests.
• Answer and direct incoming calls.
• Inform guests of hotel rates and services.
• Make and confirm reservations.
• Check guests in and out.

Skills

Fluent in Mandarin

Customer service skills

Job description

A hospitality organization in Kuala Lumpur is seeking a Front Desk Officer. The ideal candidate will greet guests, manage reservations, and provide information about hotel services. Fluency in Mandarin is essential to cater to Mandarin-speaking customers. Responsibilities include checking guests in and out, answering calls, and maintaining records at the front desk. This full-time position requires the ability to work across three shifts. Competitive pay offered in a vibrant hotel environment.