Mandarin Customer Due Diligence

Agensi Pekerjaan JobScoper Sdn Bhd; Subang Jaya; On-site; MYR 20,000 - 100,000; Full time

Job summary

A financial services company in Subang Jaya is looking for a candidate to perform KYC checks and maintain compliance standards. Responsibilities include investigating suspicious transactions, documenting findings, and supporting regulatory reporting. Candidates should have a Bachelor’s degree related to finance or business, strong analytical skills, and proficiency in Microsoft Office. Familiarity with AML tools and fluency in Mandarin is advantageous. The role offers training, allowances, and a supportive work environment.

Benefits

Provided training

Proximity to LRT Station

Provided allowance

EPF & SOSCO

Growth opportunity

Annual leave & Medical leave

Qualifications

• Previous experience in AML, KYC, CDD, or banking/financial services is preferred.
• Ability to handle confidential information with integrity.
• Willing to work in Rotational Shifts.

Responsibilities

• Perform Know Your Customer (KYC) checks, verifying identity and source of funds.
• Investigate suspicious transactions or unusual customer behavior.
• Maintain accurate documentation and ensure completion of case reviews.

Skills

Analytical and investigative skills

Attention to detail

Strong communication skills

Proficiency in Microsoft Office

Fluency in Mandarin

Education

Bachelor’s degree in Finance, Business, Accounting, Law, or related fields

Tools

AML monitoring tools

Job description

Requirement

• Bachelor’s degree in Finance, Business, Accounting, Law, or related fields.
• Previous experience in AML, KYC, CDD, or banking/financial services is preferred.
• Strong analytical and investigative skills.
• Good attention to detail and accuracy.
• Ability to handle confidential information with integrity.
• Strong communication skills (written and verbal).
• Proficiency in Microsoft Office and AML monitoring tools.
• Ability to work in a fast‑paced, target‑driven BPO environment.
• Willing to work in Rotational Shift.
• Fluency in Mandarin is a strong advantage

Responsibility

• Perform Know Your Customer (KYC) checks, including verifying identity, source of funds, and business activities.
• Investigate and elevate suspicious transactions or unusual customer behavior to Compliance teams.
• Maintain accurate documentation and ensure timely completion of case reviews within SLAs.
• Support regulatory reporting and audits when required.
• Liaise with internal teams (Risk, Compliance, Operations) to resolve discrepancies in customer profiles.
• Contribute to continuous process improvements in AML and CDD operations.
• Stay updated on changes in AML regulations and best practices.

Benefits

• Provided training.
• Near to LRT Station.
• Provided allowance.
• EPF & SOSCO.
• 5 Working days.
• Growth opportunity.
• Annual leave & Medical leave.
• Office hour (9am-6pm)