(Manager/Senior Manager) Supply Chain Business Process Analyst

Lumileds Malaysia Sdn Bhd; Bayan Lepas; On-site; MYR 120,000 - 150,000; Full time

Job summary

A global leader in LED technology is seeking a Manager/Senior Manager for their Supply Chain Business Process Analyst role in Bayan Lepas, Penang. The candidate will lead strategic process improvement initiatives and manage a team of analysts. A bachelor's degree in business or supply chain is required, alongside 8+ years of relevant experience. Strong skills in ERP systems, supply chain planning, and leadership are crucial. The company offers a dynamic work environment with opportunities for growth.

Qualifications

• 8+ years of experience in supply chain process analysis.
• At least 3 years in a supervisory role.
• Advanced analytical and problem-solving skills.

Responsibilities

• Lead strategic process improvement initiatives across supply chain functions.
• Manage and mentor a team of business process analysts.
• Develop and maintain governance frameworks for process documentation.

Skills

ERP systems (preferably SAP WM, MM, SD)

Supply chain planning

S&OP

Inventory management

Logistics processes

Leadership

Stakeholder engagement

Business process mapping

Data visualization

Change management

Education

Bachelor’s degree in Business Administration, Supply Chain or related disciplines

Job description

Manager/Senior Manager Supply Chain Business Process Analyst

Lumileds International is a global leader in LED technology, innovation, and solutions for the automotive, display, illumination, mobile, and other markets where light sources are essential. Our approximately 3,300 employees operate in over 15 countries to partner with our customers to deliver solutions for lighting, safety, and well-being.

The Lumileds environment is fast-paced, cutting‑edge, intelligent and fun! We are looking for exceptional talent to join our team! To learn more, visit lumileds.com.

Position Summary

The Manager / Senior Manager, Business Process Analyst – Supply Chain is responsible for leading strategic process improvement initiatives across global supply chain functions. This role drives operational excellence by analyzing, designing, and optimizing end‑to‑end planning, logistics, and fulfillment processes. The candidate will partner with cross‑functional teams to enable scalable, efficient, and digital transformation of supply chain operations.

What You Will Do

• Manage and mentor a team of business process analysts, fostering a culture of continuous improvement.
• Lead the analysis and redesign of supply chain processes to improve agility, efficiency, and service levels.
• Develop and maintain governance frameworks for process documentation and ownership.
• Lead or collaborate with cross‑functional business teams and IT teams to identify and deliver strategic projects in line with business objectives.
• Coordinate system enhancement projects from requirement gathering to go‑live. Ensure business requirements are clearly understood by the technical team, develop meaningful test scenarios, execute user acceptance testing, communicate final functionality to end‑users, and conduct training where needed.
• Develop "as‑is" and "to‑be" process maps, gap analyses, and improvement roadmaps.
• Partner with IT to ensure process changes are supported by system capabilities and digital tools.
• Support change management efforts to ensure successful implementation and sustainability of new processes.
• First line of defense for Supply Chain end users on day‑to‑day system and process issues.

What You Will Bring (REQUIRED Qualifications)

• Experience with ERP systems, preferably SAP WM (Warehouse Management), MM (Material Management) and SD (Sales and Distribution).
• Strong understanding of supply chain planning, S&OP, inventory management, and logistics processes.
• Strategic thinking and ability to align process initiatives with supply chain goals.
• Strong leadership and team development capabilities.
• Excellent facilitation, communication, and stakeholder engagement skills.
• Strong commitment, sense of responsibility/ownership, results oriented and ability to adapt to changes quickly in a dynamic, global environment.
• Advanced analytical and problem‑solving skills.
• Proficiency in business process mapping, designs, master data preparation and data visualization.
• Bachelor’s degree in Business Administration, Supply Chain or related disciplines.
• 8+ years of experience in supply chain process analysis, with at least 3 years in a supervisory role.

Preferred Qualifications

• Master’s Degree.

Lumileds is an Equal Employment Opportunity Employer.