Manager, Order Management & Inventory Control

Find Talent; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading recruitment agency is seeking a Manager for Order Management & Inventory Control based in Kuala Lumpur, Malaysia. This role entails overseeing operational governance from order fulfilment to inventory controls while working closely with various departments like Finance and Supply Chain. The ideal candidate has strong ERP system skills, particularly with Microsoft Dynamics 365 or SAP, and is proficient in MS Excel. Experience with data governance and compliance standards is essential, as is the ability to manage multiple priorities effectively.

Qualifications

• Strong proficiency in MS Excel (e.g. VLOOKUP/XLOOKUP, Pivot Tables) required.
• Hands-on experience with ERP systems essential.
• High attention to detail and structured working style is essential.
• Proven ability to manage multiple priorities with effective stakeholder interaction.
• Willingness to travel nationwide as required for stock take activities.

Responsibilities

• Responsible for end-to-end operational governance of order fulfilment and inventory controls.
• Manage logistics partners and oversee delivery coordination and stock movements.
• Lead annual physical stock take and ensure timely reconciliation.
• Own the creation and governance of Accounting and Item Master Data in the ERP system.
• Review and maintain Standard Operating Procedures for compliance and efficiency.

Skills

Strong proficiency in MS Excel

Hands-on experience with ERP systems

Strong command of English

Ability to manage multiple priorities

Tools

Microsoft Dynamics 365

SAP

Job description

Manager, Order Management & Inventory Control

This role is responsible for end-to-end operational governance, covering master data integrity, order fulfilment, inventory controls, financial compliance support, and process standardisation. The position acts as a key coordination point between Finance, Supply Chain, Retail, Marketing, and regional stakeholders to ensure accurate data, smooth operations, and strong internal controls.

Order Management, Logistics & Retail Support

• Manage appointed logistics partners, overseeing delivery coordination, order fulfilment, returns, and stock movements.
• Oversee weekly order cycles, including store transfers and free-of-charge item replenishments.
• Act as the key liaison with the Singapore warehouse and regional counterparts to ensure seamless cross‑border coordination.

Inventory Control & Reporting

• Lead the annual physical stock take, including nationwide coordination, and ensure timely reconciliation and issue resolution.
• Prepare monthly inventory analyses and reconciliation reports for both stock and non‑stock items, highlighting variances and control gaps.

Data Governance & Systems

• Own the creation, maintenance, and governance of Accounting and Item Master Data within the ERP system, ensuring accuracy, integrity, and readiness for system migrations and periodic data cleansing.
• Perform pricing and gross margin validations for item setup in alignment with internal controls and Group policies.
• Support compliance by ensuring master data and operational processes adhere to established governance standards.
• Conduct credit checks and verification procedures for AP and AR registrations in accordance with internal control requirements.
• Coordinate the preparation and compilation of self‑billed e‑invoice documentation (K1) for transactions with foreign suppliers.

Process & SOP Governance

• Review, update, and maintain Standard Operating Procedures (SOPs) annually to ensure processes remain current, efficient, and compliant.
• Drive continuous improvement by identifying operational gaps and implementing practical enhancements.

Leadership & Stakeholder Management

• Provide guidance and task oversight to at least one direct report.
• Work closely with internal departments and external partners, demonstrating strong communication, collaboration, and problem‑solving capabilities.

Job Requirements

• Strong proficiency in MS Excel (e.g. VLOOKUP/XLOOKUP, Pivot Tables) and presentation tools (PowerPoint / Power BI views).
• Hands‑on experience with ERP systems such as Microsoft Dynamics 365 or SAP.
• High attention to detail, structured working style, and strong command of English.
• Proven ability to manage multiple priorities, drive processes end‑to‑end, and work effectively with diverse stakeholders.
• Willingness to travel nationwide as required for stock take activities.