Manager, Key Account (MT)

Malayan Flour Mills Berhad; Kuala Lumpur; On-site; MYR 100,000 - 130,000; Full time

Job summary

A leading food company in Malaysia seeks a dynamic Key Account Manager to manage strategic key customers and expand the Modern Trade portfolio. The ideal candidate will have a Bachelor's degree and 5–7 years of experience in sales, with strong negotiation and relationship-building skills. Responsibilities include executing sales plans, maintaining customer satisfaction, and identifying growth opportunities. Join an award-winning team that values innovation and sustainability in the food industry.

Benefits

Recognized as Best Company to Work For

Awards for Diversity and Inclusion

Age-Friendly Workplace

Qualifications

• 5–7 years of experience in sales and marketing, preferably in Modern Trade / Key Account Management.

Responsibilities

• Develop account strategies for Key Accounts to meet sales targets.
• Execute sales plans and marketing initiatives to enhance brand presence.
• Build and maintain relationships with key customers.

Skills

Relationship-building

Negotiation

Communication

Analytical mindset

Education

Bachelor’s degree in Business Administration, Marketing, or related discipline

Job description

Company Description

Established in 1961, Malayan Flour Mills Berhad (MFM) is a pioneer in Malaysia’s flour milling industry and has grown to become the leading flour miller in the country with a regional presence in Vietnam and Indonesia. Over the years, we have diversified into poultry integration, aquaculture, and raw material trading.

MFM is a major player in poultry integration, covering feeds, breeding, farming, and processing. Our state‑of‑the‑art poultry processing facility, designed for both domestic and international markets, can handle up to 300,000 birds per day, reflecting our commitment to quality, efficiency, and innovation across the poultry value chain.

With a talented workforce of 3,000, we continue to transform and grow both in Malaysia and the region. By leveraging Artificial Intelligence, Big Data, and the Internet of Things (IoT) in our operations, we drive productivity, sustainability, and innovation. Through strategic partnerships with Tyson Foods, Inc. and Toyota Tsusho Group, we aspire to become a leading global halal food enterprise while advancing the United Nations Sustainable Development Goals.

Building the workforce of the future…today. We invite you to join our dynamic team and be part of our journey of growth and excellence.

Job Description

We are looking for a dynamic and driven Key Account Manager to lead and grow our Modern Trade portfolio. This role is responsible for managing strategic key customers, driving business expansion, and achieving the company’s sales and profitability targets.

Responsibilities

• Develop account strategies and identify growth levers for each Key Account to achieve sales targets and business objectives.
• Execute sales plans and trade marketing initiatives to strengthen brand presence and drive sell‑in/sell‑out performance.
• Build, engage, and maintain strong relationships with key customers to ensure high customer satisfaction and long‑term partnerships.
• Expand customer base and identify new business opportunities, including new customers and product range listings.
• Monitor and manage DSO to ensure collections are completed within 60 days in line with group targets.
• Collaborate closely with cross‑functional teams to ensure seamless operations, supply chain efficiency, and timely fulfilment.
• Conduct market surveys and gather market intelligence; analyze trends and provide timely reports to management.
• Undertake any other tasks or assignments as required by management.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, or related discipline.
• 5–7 years of experience in sales and marketing, preferably with exposure to Modern Trade / Key Account Management.
• Strong relationship‑building, negotiation, and communication skills.
• Analytical mindset with the ability to identify opportunities and resolve challenges proactively.

Additional Information

• Winner of HR Asia Best Company to Work For in Asia for 7 consecutive years in 2024, 2023, 2022, 2021, 2020, 2019 & 2018
• Winner of HR Asia Most Caring Company Award for 6 consecutive years in 2024, 2023, 2022, 2021, 2020 & 2019
• Winner of HR Asia Diversity, Equity & Inclusion Award for 2 consecutive years in 2024 & 2023
• Winner of HR Asia Sustainable Workplace Award in 2024
• Winner of HR Asia Happiest Workplace Award in 2024