Manager Information Technology

Unique Harvests Sdn. Bhd.; Miri; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading agricultural firm in Miri, Malaysia is seeking an experienced IT Manager. The successful candidate will oversee IT infrastructure, ensure operational reliability, and manage cybersecurity initiatives while facilitating digital transformation. Required qualifications include a degree in a relevant field and 5-7 years of IT experience, including 3 years in a managerial role. Opportunities for career progression into senior corporate positions are available as the organization expands.

Qualifications

• Minimum 5-7 years' experience in IT, with at least 3 in management.
• Experience in multi-site operations is an advantage.
• Strong knowledge of IT infrastructure and cybersecurity.

Responsibilities

• Manage daily IT operations ensuring high system availability.
• Implement and maintain IT security policies and best practices.
• Lead system implementation projects and digital initiatives.

Skills

Management of IT operations

Cybersecurity implementation

Vendor management

Stakeholder management

Analytical skills

Education

Degree in Information Technology, Computer Science, or related

Tools

ERP systems

Microsoft 365

Job description

To manage and oversee the organisation’s IT infrastructure, systems, and services to ensure operational reliability, cybersecurity, and alignment with business objectives. The role supports business continuity, digital transformation, and efficient technology utilisation across the Group.

Key Responsibilities

IT Operations & Infrastructure

Manage day-to-day IT operations including servers, networks, systems, and end-user computing.

Ensure high availability, performance, and reliability of IT systems.

Oversee system backups, disaster recovery, and business continuity plans.

Cybersecurity & Compliance

Implement and maintain IT security policies, controls, and best practices.

Monitor and manage cybersecurity risks, incidents, and vulnerabilities.

Ensure compliance with internal IT policies and relevant regulatory requirements.

IT Project Management

Lead system implementation, upgrades, and digitalisation initiatives.

Coordinate with vendors, consultants, and internal stakeholders for project delivery.

Ensure projects are delivered on time, within scope, and budget.

Manage relationships with IT vendors and service providers.

Evaluate vendor performance and ensure service level compliance.

Control IT budgets and optimise technology costs.

User Support & Governance

Oversee IT helpdesk and user support services.

Establish IT SOPs, policies, and governance frameworks.

Provide guidance and training to users on systems and security awareness.

Business Partnering

Work closely with business units to understand technology needs.

Recommend IT solutions to improve efficiency, productivity, and automation.

Support management decision-making with technology insights.

Other Duties

Perform any other IT-related duties assigned by management.

Requirements

Education:

Degree in Information Technology, Computer Science, Information Systems, or related discipline.

Experience:

At least 5–7 years’ experience in IT, with minimum 3 years in a managerial or supervisory role.
Experience supporting multi-site operations or diverse business sectors is an advantage.

Technical Skills:

Strong knowledge of IT infrastructure, networks, cybersecurity, and systems administration.
Experience with ERP systems, Microsoft 365, and enterprise IT environments.
Sound understanding of IT governance, risk management, and data protection.

Soft Skills & Attributes:

Strong leadership and stakeholder management skills.
Analytical, structured, and solution-oriented mindset.
High integrity, accountability, and professionalism.
Able to manage multiple priorities under pressure.

Performance Indicators

Maintain stable and secure IT systems with minimal downtime.

Ensure compliance with IT security policies and governance standards.

Deliver IT projects according to agreed timelines and objectives.

Provide effective and responsive IT support to users across the Group.

A key management role with opportunities to progress into senior technology or corporate leadership positions as the organisation expands and digital capabilities grow.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as an Information Technology Manager?
• Do you have technical support experience?
• How many years' experience do you have as a manager / team lead?
• Are you willing to undergo a pre-employment background check?