Manager (Doctor)

Tenaga Nasional Berhad; Seri Manjung; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading utility company in Malaysia is seeking a qualified medical professional to lead clinic operations. The role involves overseeing daily clinic operations, ensuring medical team efficiency, evaluating and treating patients, and maintaining compliance with medical regulations. The ideal candidate will also mentor staff, manage budgets, and enhance patient care. Strong leadership and a commitment to patient satisfaction are essential. This position offers a chance to work in a dynamic healthcare setting.

Responsibilities

• Overall in charge of the daily operation in the TNB clinic.
• Lead a medical team to ensure the smooth running of the clinic and operational efficiency.
• Provide diagnosis and evaluate patients who have illnesses or injuries.
• Provide treatment and counselling to patients where necessary.
• Prescribe medication or treatment plans to address the patient’s condition.
• Keep up-to-date with current medication, technology, medical developments and treatment.
• Mentor and supervising medical assistant, staff nurse and clinic assistant.
• Collect history record and maintain sensitive patient information.
• Supervise patient scheduling, registration, medical records, data entry, and processing.
• Identify areas of improvement in patient care and treatment.
• Assist in preparing the Budget Estimated and the Revised Budget of the TNB clinic.
• Initiate or conduct investigation of any queries and refer to Senior Manager of Medical Management.
• Ensure patient satisfaction and develop process improvements.
• Assist with planning to evaluate performance levels and quality of service.
• Ensure legal compliance with medical laws and regulations.

Job description

• Overall in charge of the daily operation in the TNB clinic
• Lead a medical team to ensure the smooth running of the clinic and operational efficiency
• Provide diagnosis and evaluate patients who have illnesses or injuries
• Provide treatment and counselling to patients where necessary
• Prescribe medication or treatment plans to address the patient’s condition
• Keep up-to-date with current medication, technology, medical developments and treatment
• Mentor and supervising medical assistant, staff nurse and clinic assistant
• Collect history record and maintain sensitive patient information
• Supervise of patient scheduling, registration, medical records, data entry and processing
• Identify areas of improvement in patient care and treatment
• Assist in preparing the Budget Estimated and the Revised Budget of the TNB clinic
• Initiate or conduct investigation of any queries and refer to Senior Manager of Medical Management for further discussion
• Ensure patient satisfaction, including troubleshooting and risk management when there is complaint and developing process improvements to prevent recurrences
• Assist with planning to evaluate performance levels, quality of service, productivity and futureneeds
• Ensure legal compliance by following TNB policies, procedures, guidelines as well as medical benefit regulations
• Ensure compliance with MOH Regulations, Medical Laws, Labour Laws, Safety Standards and other federal and local regulations