The job, Manager, Continuous Improvement is created to support the Continuous Improvement initiative at Cenviro Group. This full-time position will look for opportunities within the Group where operational expenses are high and room efficiency are available and apply any CI tools available to comprehensively study the opportunity and plan a suitable resolution to convert the opportunity into a cost savings element to the Organisation. The position also looks are other smaller opportunities channeled through iBank and perform initial feasibility study for operation and financial feasibility before embarking on stakeholder approvals and commencement for implementation.
KEY ACCOUNTABILITIES
- Understand overall business process through interviews, manuals, SOPs, Business blueprint documents and observation.
- Identify and analyse business processes within Cenviro Group that has opportunity for process elimination, simplifications, standardization and automation.
- Champion the identified project and appoint key members to participate in the CI opportunity/project.
- Create and generate detailed project documentation.
- Interact with various business users to understand their business needs and requirements.
- Develop best practices and tools for project execution and management.
- Coach, mentor, motivate and supervise project team members and influence them to take positive action and accountability for their assigned work.
- Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
- Conduct project post-mortems and create a recommendations report in order to identify successful and unsuccessful project elements.
- Define project success criteria and disseminate them to involved parties throughout project life cycle.
- Ensure project is completed on time and within budgetary limits.
- Ensure all deliverables are in line with CI value targets set by management
- Organise fortnightly CI meetings and send updates and minutes of meetings to CI Committee.
- Putting in place required operational and informational management decision support systems to establish and maintain a culture of execution and continuous improvement
KEY COMPETENCIES & KEY CHALLENGES
- Strategic thinking and process orientation
- Change management and adaptability
- Team leadership and mentoring
- Strong organizational and time management skills
- Driving adoption of process improvements across teams.
- Balancing immediate operational needs with long-term improvement initiatives.
- Ensuring accurate data for decision-making and performance measurement.
- Collaborating effectively across multiple departments.
- Sustaining improvements over time within resource constraints.
- Solving complex operational problems with practical solutions.
QUALIFICATIONS, SKILLS AND KNOWLEDGE
- Candidates must possess at least a Bachelor\'s Degree, Master\'s Degree, Computer Science/Information Technology, Engineering (Others), Business Studies/Administration/Management or equivalent.
- At least 5 year(s) of working experience in the related field is required for this position.
- Proven experience in progressive management/operational assessments experience with managing continuous improvement at overall organisation
- Demonstrated performance as a leader and change agent with a strong record of accomplishment in leading major projects.
- Experience developing strategy and delivering results on large, complex transformation initiatives that identify, design, and implement creative business and technology solutions throughout value streams to meet business objectives.
- Strong personal leadership skills.
- Ability to quickly establish trust and rapport within process excellence groups, operating and project teams across departments and communicating across a wide range of audiences.
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