Manager, Communications and Organizational Change Management

Becton Dickinson; Kuala Lumpur; On-site; MYR 200,000 - 250,000; Full time

Job summary

A global medical technology company in Kuala Lumpur seeks a Manager for Communications and Organizational Change Management. The role involves providing strategic guidance on communication and change initiatives, enhancing employee engagement through tailored strategies, and implementing organizational change to support transformation efforts. Candidates should possess strong communication skills, experience in managing change, and a collaborative approach in a dynamic environment. Join us to shape the future of health.

Qualifications

• Sensitive to cultural nuances in communication.
• Certified change practitioner.
• Ability to navigate ambiguity in dynamic environments.

Responsibilities

• Act as a trusted advisor on communication and change strategies.
• Define and operationalize the communication strategy.
• Drive internal engagement through a strong EVP.
• Develop and implement organizational change strategies.
• Monitor and measure readiness and adoption for transformation initiatives.

Skills

Excellent written and verbal communication skills

Experience leading organizational change and communications

Strong understanding of GBS or shared services environments

Strategic problem solving

Proficient listener and storyteller

Highly collaborative working style

Strong sense of accountability and planning skills

Job description

Manager, Communications and Organizational Change Management

As Communications and Organizational Change Management Manager, you will play a key role in enabling the people side of change for Global Business Services (GBS) transformation initiatives. You will drive internal engagement through a strong Employee Value Proposition (EVP) and create compelling external employer branding activities for the Greater Asia Shared Service Center (GASSC).

We are the makers of possible. Becton, Dickinson & Company (BD) is one of the largest global medical technology companies in the world. Advancing the world of health™ is our purpose, and it takes the imagination and passion of everyone – from design and engineering to manufacturing and marketing – to turn dreams into breakthrough solutions.

Why Join Us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth‑centered, and rewarding culture. You will have the opportunity to help shape BD’s trajectory while leaving a lasting legacy.

We look for people who can see the bigger picture, who understand the human story that underpins everything we do. If you are driven to reinvent the future of health, BD offers a culture where you can learn, grow, and thrive while making a difference in the world.

Job Responsibilities

• Act as a trusted advisor to the global Hire to Retire (HTR) service line and Greater Asia GBS Regional Team on communication and change strategies.
• Define and operationalize the communication strategy for the Greater Asia Shared Service Center, pulling through global messaging and tailoring culturally relevant content for effective communications that are consistent with the overall GBS brand.
• Drive internal engagement through a strong EVP, maximizing fit‑for‑purpose channels.
• Define and deliver compelling external employer branding activities for the GASSC in partnership with HR.
• Provide guidance to communications and engagement initiatives within the Hire to Retire service line.
• Develop and implement organizational change strategies to ensure successful adoption for projects and programs.
• Monitor and measure readiness, adoption, and benefit realization for change/transformation initiatives, gauging associate engagement to continuously improve.

Requirements

• Excellent written and verbal communication skills with sensitivity to cultural nuances.
• Experience leading organizational change and communications, and certification as a change practitioner.
• Strong understanding of GBS or shared services environments.
• Strategic problem solving with a hands‑on approach.
• Passionate about the people side of change and elevating employee experience.
• Proficient listener and storyteller.
• Relentless pursuit of excellence mindset.
• Ability to navigate ambiguity and adapt in a highly dynamic environment.
• Highly collaborative working style; a true standout colleague.
• Proven track record in influencing, building confidence, and trust.
• Strong sense of accountability and planning skills.

Click on apply if this sounds like you!

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affron… or any other protected status.

To learn more about BD visit: https://bd.com/careers

Primary Work Location

MYS Kuala Lumpur - Jalan Kerinchi

Work Shift

MY1 Standard (Malaysia)