Manager, Business Development

Berjaya Hospitality Group; Kuala Lumpur; On-site; MYR 70,000 - 100,000; Full time

Job summary

A leading hospitality group in Kuala Lumpur seeks a Business Development Manager to drive revenue growth through strategic planning and relationship building. The ideal candidate will have 5-7 years of experience in hospitality sales, excellent communication skills, and a strong network in the industry. This role offers a chance to lead a sales team and engage with corporate clients to maximize business opportunities. Flexibility to travel is required.

Qualifications

• Minimum 5-7 years of experience in business development or sales.
• Excellent verbal and written communication skills in English and the local language.
• Strong analytical and problem-solving skills.

Responsibilities

• Develop strategic plans to drive revenue growth.
• Identify and pursue new business opportunities.
• Build and maintain relationships with corporate clients.

Skills

Sales negotiation

Relationship building

Market research

Presentation skills

Analytical skills

Education

Bachelor's degree in business or hospitality management

Job description

Responsibilities

• Develop and implement strategic plans to drive revenue growth and meet sales targets, both short-term and long-term.
• Identify and pursue new business opportunities, including corporate clients, group bookings, and partnerships with event planners, travel agencies, and other stakeholders.
• Build and maintain strong relationships with corporate clients, industry partners, and key decision-makers.
• Identify and negotiate partnerships, affiliations, and collaborations that can enhance the hotel's business opportunities.
• Prepare and deliver compelling presentations to potential clients, partners, and stakeholders to showcase the hotel's value proposition.
• Negotiate and finalize contracts and pricing agreements with clients and partners.
• Collaborate with revenue management teams to maximize room rates and occupancy levels.
• Maintain detailed records of business development activities, track progress against targets, and prepare regular reports for management.
• Manage and lead a team of sales professionals, providing guidance, coaching, and support to achieve objectives.
• Ensure excellent customer service for all clients, addressing inquiries and concerns promptly.
• Conduct market research to identify trends, potential opportunities, and competitors' activities. Develop a deep understanding of the target market.

Requirements

• A bachelor's degree in business, hospitality management, marketing, or a related field is typically preferred.
• A minimum of 5-7 years of experience in business development or sales roles, with a proven track record of achieving sales targets. Previous experience in the hospitality industry is highly beneficial.
• Excellent verbal and written communication skills in the local language and English. Additional languages may be an advantage, especially in international markets.
• Strong sales, negotiation, and presentation skills, with the ability to close deals effectively.
• In-depth knowledge of the hotel industry, market trends, and competition.
• A well-established network of potential clients, partners, and industry contacts.
• Strong analytical and problem-solving skills to assess market data and develop effective strategies.
• Experience in leading and motivating a team, with a collaborative and strategic leadership style.
• A strong drive to achieve and exceed business development and revenue targets.
• Flexibility to travel as necessary and work outside regular business hours.