Manager, Business Continuity Management

Hong Leong Assurance Berhad; Petaling Jaya; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading insurance company in Malaysia is looking for a Business Continuity Manager to develop and maintain their business continuity management framework. The role requires at least 5 years of relevant experience in a financial institution, strong communication skills, and proficiency in IT risk management. Responsibilities include facilitating risk assessments and ensuring compliance with regulations. It is an excellent opportunity for someone eager to make an impact in a reputable organization.

Qualifications

• At least 5 years of relevant experience in BCM within a financial institution.
• High proficiency in IT compliance and audit processes.
• Strong team player with informed judgment in risk management.

Responsibilities

• Develop and maintain the company's business continuity management framework.
• Review and test business continuity plans across departments.
• Collaborate with stakeholders to ensure BCM compliance with laws.

Skills

Knowledge of IT Risk

Communication skills

Analytical skills

Critical thinking

Planning skills

Education

Bachelor's degree

Certification in BCM (CBCP or DRCE)

Job description

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This position is responsible for the overall development, implementation and maintenance of the Company’s business continuity management framework. This role is crucial in ensuring that HLA can continue to operate and recover from unforeseen events and disruptions, thereby minimizing financial loss and reputational damage.

Responsibilities

• Business Continuity Management
  • Develop and maintain business continuity management framework, including policies and procedures.
  • Facilitate, review and challenge risk assessments and business impact assessments that take into consideration the potential threats and vulnerabilities to HLA’s business operations.
  • Review and test organization wide and departmental business continuity plans.
  • Train and educate staff on HLA’s business continuity program.
  • Coordinate with other departments to ensure BCM is integrated with HLA’s overall risk management framework.
  • Collaborate with other departments to ensure BCM is integrated within critical business functions.
  • Responsible to ensure HLA’s BCM complies with applicable laws and regulation.
  • Assist with the management of a crisis, such as a natural disaster or cyberattack.
  • Collaborate with relevant stakeholders to develop and implement disaster recovery plans.
• Outsourcing
  • Review due diligence documentation for technology outsourcing activities application, including new outsourcing arrangements and renewal or renegotiating of existing arrangements. Coordinate annual performance and due diligence review of Technology Outsourcing Service Providers with the business units.
  • Compile and prepare Technology related Annual Outsourcing Plan & ensure timely submission to BNM.
• Others
  • Participate in risk management projects and working groups as assigned by the Head of Technology Risk & Business Continuity Management.
  • Perform other duties to support the business continuity management function and overall risk management objectives.
  • Ensure compliance with Company and regulatory risk management policies and guidelines.

Job Requirements

• Bachelor's degree. Certification in BCM such as CBCP or DRCE will be an added advantage.
• Proficient knowledge of IT Risk / IT Compliance / IT Audit.
• Minimum 5 years relevant working experience in BCM in a financial institution, related financial services functions or consulting firms.
• Strong communication skills and the ability to work across departmental line as a team player and exercise informed judgment and advice in regulatory and risk management matters.
• Able to work independently or as part of a team. Good writing skills. Good internal control knowledge.
• Highly desired skills: Analytical skills and an eye for detail, Critical thinking, Commercial awareness, Planning and organisational skills, Ability to understand broader business issues, Communication and presentation skills.

Application Questions

• How many years of project management experience do you have?
• Which of the following statements best describes your right to work in Malaysia?
• What’s your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years’ experience do you have as a Business Continuity Manager?

Hong Leong Assurance Berhad (HLA) is one of the largest insurance companies in Malaysia. It is a well‑established and respected Malaysian brand offering financial planning and protection solutions to meet the various needs of Malaysians at different life cycles. Commitment to the customer is the key to HLA’s success, with service provided through a large network of branches, agents and brokers throughout the country, as well as bancassurance and alternative distribution channels.