Manager - APAC / EMEIA Indirect Tax compliance

Ernst & Young Advisory Services Sdn Bhd; Kuala Lumpur; Hybrid; MYR 80,000 - 120,000; Full time

Job summary

A global consulting firm is seeking a Manager for their Global Compliance and Reporting team in Kuala Lumpur, Malaysia. This role involves overseeing VAT/GST compliance for multinational clients, utilizing AI and analytics to improve operations. Candidates should have relevant VAT experience, strong communication skills, and a desire to leverage data-driven decision-making in a collaborative environment. Competitive remuneration and flexible working options are offered.

Benefits

Continuous learning opportunities

Flexible working arrangements

Diverse and inclusive culture

Qualifications

• Minimum of relevant professional experience in Industry or services.
• Interest in AI applications.
• Fluency in English and communication across cultures.

Responsibilities

• Act as the central point of contact for clients regarding VAT compliance.
• Monitor and feedback on clients’ indirect tax data.
• Review and approve indirect tax returns.
• Identify opportunities for improving compliance processes.

Skills

Innovative & problem resolution focus

Data driven decision making

Strong analytical skills

Project management capabilities

Ability to manage stakeholders

Good communication skills

Ability to prioritize work

Education

Relevant professional experience in VAT/GST compliance

Experience in AI

Basic understanding of compliance activities

Tools

IT-systems related to VAT/GST reporting

Job description

Overview

The Global Compliance & Reporting (GCR) team is part of EY’s Global Tax Centre of Excellence (CoE). The CoE focuses on delivering exceptional client service across borders with a dedicated centre of excellence for tax, data and technology. The GCR team supports indirect tax compliance and related services across regions, delivering on transformation agendas for clients with a client-centric structure.

Our indirect tax compliance professionals support large multinational clients with their indirect tax obligations regionally and globally. This work is complemented by VAT advisory, data and technology support coordinated with specialist teams. We organize our professionals per client to maximize knowledge of the client’s business.

The opportunity

With our breadth of service offerings, you have the opportunity to develop your career through a variety of experiences, coaching and mentoring, and formal learning to ensure our employee value proposition – whenever you join, however long you stay, the exceptional EY experience lasts a lifetime – is a reality.

Join our award-winning Global Compliance and Reporting team as a Manager in Kuala Lumpur, Malaysia and you will have the opportunity to work on EY’s largest multi-country client engagements. We deploy strong multi-skilled teams working seamlessly across countries and service lines, with major hubs in UK, Ireland, Belgium, Netherlands, Germany, Poland, Romania, Slovakia, Hungary, India and Malaysia.

Your key responsibilities

As a Manager, you will be working on a selection of clients in relation to VAT/GST compliance outsourced to EY, including:

• Acting as central point of contact – liaise with your international clients and colleagues with respect to regional and global VAT and VAT compliance.
• Monitoring, and giving feedback on, the quality of our clients’ indirect tax data (using AI and other technologies) and reports of your clients.
• Reviewing and approving indirect tax returns, and considering ways to maximise cash for your clients.
• Follow up on legislative changes and business changes in order to ensure that our client’s systems and/or processes are updated.
• Identify issues and opportunities to continuously improve the VAT compliance processes and our client’s data.
• Coordinate VAT compliance advisory, technology, controversy and audit support.
• Coordinate with colleagues and report to the client’s Process Owner at EY (Senior Manager or above).
• Supervise, coach and lead team members.
• Broaden the relationship network with existing clients and participate in commercial initiatives together with Senior Managers or Partners.
• Proactively communicate and collaborate with other sub-service lines and identify and facilitate cross-selling opportunities.
• Proposing improvement possibilities to raise effectiveness and efficiency of the work processes.
• Potential short to medium term secondments.

In addition, you will get a chance to work on broader strategic initiatives such as:

• Process: design innovative compliance solutions, including AI and generative AI; regulatory monitoring, etc.
• People: wellbeing initiatives, training programs, mentoring and team development, recruitment, etc.
• Go to market: positioning of new services and solutions, marketing of existing services, etc.

Skills and attributes for success

• Innovative & problem resolution focus with strong communication skills, both written and verbal.
• Data driven decision making / data analytics and interpretation.
• Strong analytical skills.
• Team player with project management capabilities.
• Ability to manage both internal and external stakeholders.
• Confident to participate in market-facing activity
• Highly motivated with the ability to work both independently and in a team.
• A desire to learn and develop into the role.
• Ability to plan and prioritize work.

To qualify for the role you must have

• Relevant professional experience in EMEIA and/or APAC VAT/GST compliance, VAT Reporting or Accountancy, including reconciliations, either in industry or with other service providers.
• Experience in, or an interest and curiosity in AI.
• Basic understanding of other compliance activities such as statutory accounting and corporate tax compliance.
• Understanding of IT-systems and VAT/GST reporting solutions.
• The ability to work legally in Malaysia.

Ideally, you’ll also have

• Fluency in English – written and spoken. Any additional language is an asset
• Excellent communication across cultures and within a virtual working environment

What we look for

Highly motivated individuals with resourceful and good problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player and have a genuine desire to make things happen in a dynamic organization. If you’re ready to take on a wide range of responsibilities and are committed to seeking out new ways to make a difference, this role is for you.

What we offer

EY offers a competitive remuneration package commensurate with your work experience, where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements (FWA), where this may be needed, guided by our FWA Policy. Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Are you ready to shape your future with confidence? Apply today.

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