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A leading financial services firm in Kuala Lumpur is seeking a Manager - Agency Development to build and manage a high-performing network of tied-agents. Responsibilities include recruiting top talent, designing training programs, and ensuring compliance with industry standards. The ideal candidate will have 2-3 years of relevant experience and a degree in a related field.
The Manager - Agency Development will be responsible for building and managing a high‑performing network of tied‑agents to promote and represent our private equity products and services. This role involves recruiting top talent, designing and implementing comprehensive training programs, and fostering ongoing professional development to ensure agents meet performance standards and deliver exceptional client experiences. Reporting to the Head of Agency, the Manager will work closely with the Agency Team to align agency strategies with organizational goals, driving growth and maintaining our reputation for excellence.
Develop and execute recruitment strategies to attract high‑caliber tied‑agents with strong sales acumen and alignment with the company’s values.
Screen, interview, and select candidates, ensuring they meet company‑specific requirements.
Oversee the onboarding process, including contract agreements, compliance training, and integration into the agency network.
Design and deliver comprehensive training programs covering private equity products, sales techniques, client relationship management, and compliance requirements.
Implement ongoing professional development initiatives to enhance agents’ skills, product knowledge, and performance.
Conduct workshops, seminars, and one‑on‑one coaching sessions to support agent growth and address performance gaps.
Set clear performance metrics and goals for tied‑agents, monitoring progress through regular evaluations and feedback.
Develop programs to motivate agents and reward top performers.
Address underperformance through coaching, performance improvement plans, or termination processes when necessary.
Collaborate with Head of Agency to align agency development strategies with the company’s business objectives.
Identify opportunities to expand the tied‑agent network in key markets, ensuring scalability and sustainability.
Maintain a strong agency culture that reflects the company’s commitment to integrity, professionalism, and client‑centric service.
Ensure all tied agents adhere to regulatory requirements, industry standards, and company policies.
Monitor agent activities to mitigate risks and maintain compliance with company’s guidelines.
Stay updated on industry trends and regulatory changes to adapt training and processes accordingly.
Track and analyze agency performance metrics, such as recruitment success, agent retention, and sales outcomes.
Prepare regular reports for Head of Agency, highlighting achievements, challenges, and recommendations for improvement.
Use data‑driven insights to optimize recruitment, training, and development strategies.
Bachelor’s degree in business administration, Finance, Marketing, or a related field; master’s degree or MBA preferred.
Minimum of 2‑3 years of experience in agency development, sales management, or a related role within the financial services or private equity industry.
Proven track record of recruiting, training, and managing high‑performing sales teams or agents.
Strong understanding of private equity products, financial markets, and regulatory requirements.
Exceptional leadership, communication, and interpersonal skills.
Ability to design and deliver effective training programs tailored to diverse audiences.
Ability to travel as needed for recruitment, training, and agency events.