Manager

ELMU HIGHER EDUCATION SDN BHD; Seremban; On-site; MYR 100,000 - 150,000; Full time

Job summary

A higher education institution in Seremban is seeking a qualified candidate to manage the Student Affairs & Alumni Office. Responsibilities include overseeing daily operations, establishing procedures, facilitating student registrations, and managing alumni engagement. The ideal candidate should hold a Bachelor's degree and have a minimum of 7 years of experience in a related role, preferably in higher education. Strong interpersonal and communication skills are essential to promote a positive student experience.

Qualifications

• Minimum 7 years of related working experience.
• Exposure in Higher Education is preferred.
• Demonstrates high commitment and is outcome-driven.

Responsibilities

• Manage daily operations of the Student Affairs & Alumni Office.
• Establish and update SAA Standard Operating Procedures.
• Lead new student registration and orientation.
• Plan and evaluate student activity initiatives.
• Manage scholarships, study loans, and financial aid.
• Promote student mobility programs.
• Oversee guidance and counselling services.
• Coordinate student disciplinary procedures.
• Assist in planning university convocation.

Skills

Strong interpersonal skills

Strong communication skills

Education

Bachelor's Degree in any field

Job description

No. of Subordinates / Positions: 1 position

STRATEGIC ROLE

(To achieve what by doing what)

Promote a culture of respect, resilience, and well-being among students by applying equity, equality, creative and innovative approaches in student affairs management.

KEY RESPONSIBILITIES

Manage the daily operations of the Student Affairs & Alumni Office (SAA).

Establish, review, and update SAA Standard Operating Procedures (SOPs).

Lead the preparation and ensure the smooth conduct of new student registration and orientation.

Plan, organise, evaluate, and advise student activity initiatives.

Manage the application of scholarships, study loans, and other financial aid for students.

Manage and promote student mobility / inbound and outbound student exchange programmes.

Manage the database and engagement with alumni.

Oversee the guidance and counselling services provided to students.

Oversee the smooth operations of the Student Care Centre (SCC).

Responsible for establishing the Student Representative Council (SRC) in accordance with the University Constitution and monitoring its functions.

Serve as secretary for the Student Affairs and Alumni Committee chaired by the DVC (SAA).

Coordinate and conduct student disciplinary procedures.

Assist in planning and organising the university convocation.

Plan the departmental budget and monitor expenses.

Assist the DVC (SAA) in departmental staff training and development.

Conduct staff annual performance appraisals.

Perform other responsibilities assigned by the DVC (SAA) and the management from time to time.

JOB REQUIREMENTS

Minimum Qualification - Bachelor's Degree in any field from a recognised university

Experience Required-Minimum 7 years of related working experience

Preferred Industry Exposure-Higher Education

Special Skills Required- Strong interpersonal and communication skills

Accountability- Demonstrates high commitment and outcome-driven