Job Summary
The Management Officer will provide comprehensive administrative support to the management team in a real estate firm. This role focuses on managing paperwork, organizing documentation, and assisting the manager with daily operations to ensure efficient workflow.
Key Responsibilities
- Documentation Management: Prepare, review, and organize real estate documents, including forms, contracts, lease agreements, and property listings.
- Data Entry and Maintenance: Accurately input and update the projects info and client data in databases and management software.
- Administrative Support: Assist the managers with scheduling appointments, coordinating meetings, and managing calendars.
- Correspondence: Handle incoming and outgoing communications, including emails, WhatsApp and phone calls, ensuring timely responses as the key person to be liaised with.
- File Management: Maintain organized physical and digital filing systems for easy access to important documents.
- Weekly Sales Reports: Summarize property sales and client interactions.
- Market Analysis Reports: Compile data on market trends, property values, and comparable listings.
- Property Performance Reports: Track and analyze the performance of managed projects(properties) , including sales conversion, subsales and rental sales.
- Client Activity Reports: Document client interactions and follow-ups to monitor engagement and satisfaction.
- Expense Reports: Assist in tracking and reporting on expenses related to company operation and marketing initiatives.
- Client Interaction: Provide administrative support in client interactions, including preparing meeting notes and following up on client inquiries.
- Project Assistance: Support management in various projects by tracking deadlines, gathering necessary documents, and coordinating tasks.
Qualifications
- Education: Preferably Diploma or Bachelor’s degree in Business Administration, Marketing, E-Commerce and anything it may be related to sales or real estate.
- Experience: Previous experience in an administrative role, ideally in the real estate sector or sales administrator.
- Skills: Proficient in Microsoft Office and Fast learner towards technology/system. Strong organizational and multitasking abilities.
Personal Attributes
- Detail-oriented with excellent organizational skills.
- Strong communication skills, both written and verbal.
- Ability to work independently and collaboratively in a team environment.
This job description includes specific reporting responsibilities, providing a clearer picture of the role's administrative and analytical components within a real estate firm.