Malaysia Country Manager — Growth & Member Experience

the Hive Hong Kong; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A flexible workspace provider seeks a Country Manager in Kuala Lumpur, Malaysia. This role involves leading the local team to achieve commercial success and enhancing member experiences across all locations. The ideal candidate will have over five years of leadership experience in customer-oriented environments like sales or hospitality. You will manage financial performance, drive community events, and develop key partnerships, ensuring exceptional service delivery and team development in a dynamic and inclusive work culture.

Benefits

Competitive salary

Comprehensive medical insurance

Education allowance

Dynamic working environment

Extra birthday leave

Annual volunteer day

Qualifications

• Five-plus years experience in a customer-facing leadership position in sales, real estate or hospitality.
• Strong commercial acumen with proven experience in managing multiple P&Ls and driving performance.
• Demonstrable experience in managing a multi-layered team.

Responsibilities

• Lead the commercial success in Malaysia driving engagement and member experience.
• Deliver financial presentations to senior leadership, influencing growth decisions.
• Ensure high-quality member experiences at all locations through team leadership and guidance.

Skills

Customer-facing leadership

Commercial acumen

Team management

Verbal and written communication

Organizational skills

Education

University Degree

Job description

A flexible workspace provider seeks a Country Manager in Kuala Lumpur, Malaysia. This role involves leading the local team to achieve commercial success and enhancing member experiences across all locations. The ideal candidate will have over five years of leadership experience in customer-oriented environments like sales or hospitality. You will manage financial performance, drive community events, and develop key partnerships, ensuring exceptional service delivery and team development in a dynamic and inclusive work culture.