Loyalty Platform Strategy Lead (Mobile, Global)

MVC Resources; Kuala Lumpur; Hybrid; MYR 120,000 - 150,000; Full time

Job summary

A leading technology firm in Kuala Lumpur is seeking a Product Strategy Manager to spearhead the development of a mobile loyalty ecosystem. This hybrid role involves directly collaborating with the founder to translate strategic visions into a tangible product while overseeing daily operations with design and engineering teams. Candidates should have 5–9 years of experience in product management, a strong product sense, and the ability to create intuitive mobile experiences. Excellent communication and stakeholder management skills are essential.

Qualifications

• 5–9 years experience in Product Management, Product Strategy, Loyalty, or Consumer App roles.
• Proven experience delivering mobile apps or retention‑driven products.
• Experience with loyalty ecosystems, rewards programs, or engagement design preferred.

Responsibilities

• Define product vision and foundational guardrails.
• Design, test, and refine core behavioral loop for retention.
• Manage delivery with engineering vendors or internal teams.

Skills

Strong product sense

Ability to design clean, intuitive mobile experiences

Technical literacy

Strategic thinking

Excellent communication and stakeholder management skills

Tools

Shopify

Freshdesk

Job description

A leading technology firm in Kuala Lumpur is seeking a Product Strategy Manager to spearhead the development of a mobile loyalty ecosystem. This hybrid role involves directly collaborating with the founder to translate strategic visions into a tangible product while overseeing daily operations with design and engineering teams. Candidates should have 5–9 years of experience in product management, a strong product sense, and the ability to create intuitive mobile experiences. Excellent communication and stakeholder management skills are essential.