Logistics Executive

SupportFinity™; Malacca City; On-site; MYR 36,000 - 48,000; Full time

Job summary

A logistics company in Malacca City is seeking a Logistics Coordinator to manage relationships with third-party logistics providers and oversee stock control. The ideal candidate has at least 3 years of relevant experience and strong communication skills, especially in English and Mandarin. This role entails ensuring inventory accuracy and managing costs in a fast-paced environment. Opportunities for continuous improvement are pivotal in this position.

Qualifications

• Minimum 3 years of relevant work experience.
• Good communication skills in English; Mandarin is preferred.
• Experience in FMCG or logistics is desirable.

Responsibilities

• Manage relationship with 3PL for warehousing.
• Oversee 3PL operational performance.
• Liaise with internal teams for operational planning.

Skills

Communication skills

Proficient in Microsoft Excel

Ability to work independently

Problem-solving

Ability to work under pressure

Job description

Overview

Role Overview: This role supports the Company's Logistics and Inventory Department and directly reports to the Logistics and Procurement Assistant Manager.

Responsibilities

• Manages the relationship with the 3PL in charge of warehousing
• Coordinates and communicates business requirements (volumes, SLAs) and standards to 3PL, and ensures their successful execution
• Oversees 3PL operational performance (on-time operations, reliability, adaptability). Maintains and distributes performance KPIs
• Conducts monthly meetings with 3PL to review performance and other matters (e.g., safety)
• Identifies trends that may affect 3PL performance and determines actions to be taken
• Oversees costs, checks billing, initiates and implements a continuous improvement process with 3PL
• Liaises with internal stakeholders to plan inbound and outbound operations
• Communicates projected warehouse operation volumes in preparation for business needs and events
• Coordinates with Planning and Procurement teams to plan inbound operations
• Liaises with Procurement, Planning, Retail Ops teams to plan inbound and outbound operation priorities
• Liaises with Procurement team on inventory integrity issues driven by supplier/brand
• Builds schedules of deliveries to stores, balancing service to stores and efficient warehouse operations
• Liaises with Ecommerce team to build event and campaign fulfilment and recovery plan
• Liaises with brands and/or external stakeholders to facilitate warehousing processes (product information, batch coding/expiry dates management, labeling)
• Manages claims and quality issues with suppliers and stores
• Manage and ensure accuracy of inventory at 3PL
• Conducts monthly meetings with 3PL/transport providers to review performance service levels, costs and KPIs and continuous improvement projects
• Ensures inventory accuracy > 99%
• Manages stock reconciliation between internal WMS and the 3PL WMS
• Monitors correct execution of interfaces
• Monitors specific flows impacting distribution centre stocks and stores stocks (stock transfers, returns to warehouse from stores, adjustments, disposals)

Responsibilities (Stock Control)

• Manages and perform periodic/yearly full stock takes across 3PL
• Monthly reporting and analysis of store stock movements
• Ensure all audit requirements related to stock integrity are maintained and captured

Commitment to Continuous Improvement

• Key user in creating and improving automation of processes related to logistics processes and reporting
• Contingency planning for logistics-related tasks
• Participate and represent the logistics team in related projects

Job Requirements

• At least 3 years of relevant work experience
• Good communication skills in English and preferably Mandarin to liaise with Mandarin-speaking counterparts
• FMCG / travel retail / transport and logistics business experience would be preferred
• Ability to work in ambiguity and in a fast-paced environment
• Ability to work independently
• Proficient in using Microsoft Excel
• Have a sense of urgency and ownership
• Able to prioritise numerous tasks and work under pressure and within deadlines
• Candidate must be based in Johor Bahru (JB) to ensure easy commute to Singapore. Expected to travel to Singapore 3/4 times a month for onsite stocktake and other operational requirements.

About the company

Porcelain Pte Ltd