Logistic Coordinator (Petaling Jaya, Selangor)

Jobstreet Malaysia; Selangor; On-site; MYR 40,000 - 60,000; Full time

Job summary

A reputable job platform in Malaysia is seeking a Logistic Coordinator for Petaling Jaya. The role involves coordinating supply chain activities, managing customer inquiries, and ensuring timely order deliveries. Candidates should have a minimum of 4 years experience, possess a diploma or degree, and be proficient in Microsoft Excel. Strong organizational and communication skills are essential. Knowledge of SAP and additional language proficiency in Mandarin is a plus.

Qualifications

• Minimum 4 years’ experience in a similar capacity.
• Excellent organizational and administrative skills.
• Computer literate with advanced/intermediate level in Microsoft Excel.
• Knowledge in SAP will be an advantage.
• Required language(s): English, Bahasa Malaysia; proficiency in Mandarin is a plus.

Responsibilities

• Act as the primary contact for customer inquiries.
• Handle and resolve customer queries and concerns.
• Work closely with the sales team to manage customer orders.
• Coordinate with logistics for order processing efficiency.
• Maintain and update the customer database.
• Implement strategic initiatives for inventory management.
• Assist in preparation of sales reports and performance metrics.

Skills

Organizational skills

Communication skills

Interpersonal skills

Microsoft Excel

Adaptability

Education

Diploma or Degree in any field

Tools

SAP

Job description

Logistic Coordinator (Petaling Jaya, Selangor)

Logistic Coordinators play a key role in coordinating supply chain, handling customer relations, managing inventory and credit to ensure smooth operation and customer interaction.

CORE RESPONSIBILITIES

• Act as the primary contact for customer inquiries, providing and delivering prompt and accurate information.
• Handle and resolve customer queries and concerns to ensure a high level of satisfaction.
• Work closely with the sales team to coordinate and manage customer orders and to ensure accuracy and timely delivery.
• Coordinate with other departments such as logistics to ensure order processing efficiency.
• Maintain and update the customer database.
• Implement strategic initiatives to maintain optimum inventory levels and reduce non‑moving / small‑moving stocks.
• Deploy necessary procurement planning processes and provide “real‑time” visibility of material availability and predict stock‑outs in advance to trigger actions.
• Assist sales team in credit risk management and collections.
• Assist in preparation of sales report and performance metrics to management.
• Any other responsibilities and duties that may be assigned from time to time.

REQUIREMENTS

• Possess at least a Diploma or Degree in any field.
• Minimum 4 years’ experience in a similar capacity.
• Excellent organizational and administrative skills, with a proven ability to maintain order and efficiency.
• Computer literate and advanced / intermediate level in Microsoft Excel.
• Knowledge in SAP will be an advantage.
• Strong communication and interpersonal abilities, essential for team collaboration and customer interactions.
• Ability to adapt to priority changes and handle multiple tasks simultaneously.
• Required language(s): English, Bahasa Malaysia. Proficiency in spoken Mandarin would be an added advantage.