Live Stream Fashion Advisor - Real-Time Customer Support

Take Image Concept Sdn Bhd; Johor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A fashion e-commerce company in Johor is seeking a live streaming customer service representative. Responsibilities include managing customer inquiries in real-time, engaging with viewers, and providing fashion advice. Ideal candidates should have fast typing skills, good communication, and an interest in clothing. No prior experience is required as training will be provided, and benefits include sales commissions, allowances, and leave entitlements.

Benefits

Sales commission

Full attendance allowance

Transportation allowance

Meal allowance

Customer satisfaction bonus

EPF

SOCSO

EIS

Annual leave & medical leave

Qualifications

• No prior experience is necessary, training is provided.
• Interest in fashion and clothing is a plus.
• Ability to handle live streaming and customer service.

Responsibilities

• Manage customer inquiries during live streams.
• Engage with viewers to create a positive shopping experience.
• Provide fashion advice to customers in real-time.
• Resolve customer issues that arise during live sessions.
• Collaborate with marketing to plan live streaming events.
• Monitor performance metrics for live streams.

Skills

Fast typing

Good communication

Basic styling knowledge

Customer service experience

Job description

A fashion e-commerce company in Johor is seeking a live streaming customer service representative. Responsibilities include managing customer inquiries in real-time, engaging with viewers, and providing fashion advice. Ideal candidates should have fast typing skills, good communication, and an interest in clothing. No prior experience is required as training will be provided, and benefits include sales commissions, allowances, and leave entitlements.