Lift Technician

Dong Yang Elevator; Shah Alam; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading elevator company is seeking a service technician in Shah Alam, Malaysia. The position offers a basic salary starting at RM1,700, excluding allowances. Responsibilities include installation, maintenance, and customer support for lifts and escalators. Candidates should have an SPM qualification, own a motorcycle with a B2 license, and be proficient in Bahasa Malaysia. Incentives and allowances for phone and petrol are included.

Benefits

Phone and petrol allowance

Incentives

EPF/SOCSO

Medical and Hospitalisation Leave

Qualifications

• Must own a smartphone capable of supporting WhatsApp and Telegram.
• Must own a motorcycle and possess a B2 license.
• Fresh graduates are welcome to apply.
• Proficient in Bahasa Malaysia.

Responsibilities

• Provide service and customer support during field visits.
• Manage onsite installation, repair, and maintenance tasks.
• Diagnose technical problems and determine solutions.
• Produce timely and detailed service reports.
• Document service procedures and findings clearly.
• Perform monthly servicing according to schedule.
• Service lifts and escalators as per maintenance schedule.
• Follow safety protocols and quality standards.
• Cooperate with the technical team for relevant updates.
• Build and maintain positive relationships with customers.

Skills

Communication skills

Problem-solving

Customer service

Education

Qualification from SPM and above

Job description

Overview

Has own smartphone (able to support WhatsApp and Telegram applications). Able to communicate well and follow instructions. Basic salary of RM1,700 and above, excluding allowances. Work location area Gombak or Ampang.

Qualifications

• Qualification from SPM and above
• Owns a motorcycle and B2 license
• Fresh graduates are welcome to apply
• Can speak in Bahasa Malaysia

Responsibilities

• Provide service and customer support during field visits and dispatches.
• Manage all onsite installation, repair, preventive maintenance, and test tasks.
• Diagnose errors or technical problems and determine proper solutions.
• Produce timely and detailed service reports.
• Document service procedures and technical findings clearly.
• Perform monthly servicing according to company checklist and schedule.
• Service lifts and escalators assigned, following the planned maintenance schedule.
• Follow all company field procedures, safety protocols, and quality standards.
• Cooperate with the technical team and share relevant field information across departments.
• Understand customer requirements and provide appropriate recommendations or updates.
• Build and maintain positive working relationships with customers and end-users.

Benefits

• Phone and petrol allowance
• Incentives
• EPF/SOCSO
• Medical and Hospitalisation Leave

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