Lifecycle & Growth Marketing Manager (Hybrid)

BID Operations Sdn. Bhd.; Kuala Lumpur; On-site; MYR 80,000 - 110,000; Full time

Job summary

A leading operations support company in Kuala Lumpur seeks a highly motivated Customer Lifecycle Marketing Manager to lead client lifecycle management and drive growth initiatives. The ideal candidate will have over 5 years of experience in CRM and growth marketing, along with proficiency in tools like HubSpot and Salesforce. This role offers a hybrid working arrangement, opportunities for career growth, and a vibrant work culture.

Benefits

Healthcare coverage (medical, dental, optical)

Gym benefits

Complimentary snacks and beverages

Flexibility in smart casual dress code

Opportunities for career growth

Qualifications

• 5+ years of experience in CRM, CLM, or Growth Marketing.
• Proven ability to design and execute lifecycle campaigns.
• Proficiency in data tools such as Excel and Google Analytics.

Responsibilities

• Develop and implement CLM strategies for optimization.
• Design customer journeys and plan client engagement campaigns.
• Manage campaign automation workflows and segmentation.

Skills

CRM

Campaign management

Data-driven marketing

Client engagement

Analytical mindset

Excellent communication

Project management

Fluency in English

Proficiency in Mandarin

Education

Bachelor’s degree in Marketing, Business, or related field

Master’s degree

Tools

HubSpot

Salesforce

Google Analytics

BI dashboards

Job description

A leading operations support company in Kuala Lumpur seeks a highly motivated Customer Lifecycle Marketing Manager to lead client lifecycle management and drive growth initiatives. The ideal candidate will have over 5 years of experience in CRM and growth marketing, along with proficiency in tools like HubSpot and Salesforce. This role offers a hybrid working arrangement, opportunities for career growth, and a vibrant work culture.