Lens Professional Affairs Executive

Stepper Vision Plus Sdn. Bhd.; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading optical company in Kuala Lumpur seeks a candidate with a Bachelor’s degree in Optometry or Life Sciences for a role focused on education, technical, and commercial support. Responsibilities include conducting training sessions, providing technical advice, and engaging with industry leaders. Fresh graduates are encouraged to apply as full training will be provided. The position also requires traveling within Malaysia and occasionally to APAC countries. The role includes benefits such as KWSP and medical claims.

Benefits

KWSP

SOCSO

Medical claim included

Annual and medical leave

Qualifications

• Fresh graduates are encouraged to apply, full training provided.
• Proficient in English; other languages are a plus.

Responsibilities

• Conduct training, workshops, and product demos for optometrists.
• Provide technical advice on lens selection and fitting.
• Assist in connecting with universities and industry associations.
• Work with Sales and Marketing during new product launches.
• Ensure training content is correct and aligned with standards.
• Keep track of training activities and provide summaries.
• Travel within Malaysia and to APAC countries for events.

Skills

Good communication and presentation skills

Interest in optical lenses and eye care technology

Proficient in English

Willingness to travel

Education

Bachelor’s degree in Optometry or Life Sciences

Job description

Qualifications

• Bachelor’s degree in Optometry or Life Sciences (with optical experience).
• Fresh graduates are strongly encouraged to apply — full training will be provided.
• Interest in optical lenses, eye care technology, and education.
• Good communication and presentation skills.
• Willing to travel (20–40%).

Proficient in English; other languages (Mandarin, BM, or regional languages) are a plus.

Responsibilities

1. Education & Training

• Conduct training, workshops, and product demos for optometrists and optical staff.
• Help create simple and engaging training materials for new lens technologies.
• Support education events both physically and online.

2. Technical & Clinical Support

• Provide technical advice on lens selection, fitting, and usage.
• Assist practitioners in understanding frame-fitting parameters (tilt, wrap, vertex distance).
• Support the market with day‑to‑day technical enquiries.

3. KOL & Academic Relations

• Assist in connecting with universities, industry associations, and key opinion leaders.
• Support small clinical projects, case sharing, and professional talks.

4. Commercial Support

• Work with the Sales and Marketing team during new product launches.
• Share market insights and feedback gathered from practitioners.
• Help ECPs understand how STEPPER lens technologies benefit their patients.

5. Content Accuracy & Compliance

• Ensure training content and product information are correct and aligned with company standards.

6. Reporting & Improvements

• Keep track of training activities, feedback, and improvement ideas.
• Provide simple monthly summaries to management.

7. Travel

• Travel within Malaysia and occasionally to APAC countries for trainings and events.

Benefits

• KWSP
• SOCSO
• Medical claim included
• Annual and medical leave