Legal Operations Specialist

American Express; Kuala Lumpur; Hybrid; MYR 100,000 - 150,000; Full time

Job summary

American Express is seeking an Operations Specialist to support the Global Litigation and Investigations Team. The role involves handling legal case documentation, ensuring compliance with privacy laws, and collaborating within a dynamic team. Ideal candidates possess a Law degree, relevant experience, and strong analytical skills, contributing to a supportive and inclusive work environment.

Qualifications

• 0-2 years of professional experience required.
• Strong written and oral communication skills in English.

Responsibilities

• Provide operations support for legal cases.
• Retrieve and prepare correspondence packages for issuers.

Skills

Communication

Analytical

Problem Solving

Time Management

Detail Oriented

Collaboration

Education

Bachelors in Law

Tools

MS Office Suite

Job description

Employment type Other

Job Description

Req#: 23003402

You Lead the Way. We’ve Got Your Back.


With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.


At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.


Join Team Amex and let's lead the way together.



Role & Responsibilities:

• As part of the Global Litigation and Investigations Team, the Operations Specialist will provide dedicated operations support to the Center of Excellence.

Duties may include some of all of the following:

• Review and work on legal cases through a case management system and route to correct workstream.
• Retrieve and prepare correspondence package (cover letter, invoices, etc.) to be sent to an issuer (private, state, or federal enforcement bodies) in accordance/ compliance with applicable privacy laws and Amex procedures.
• Perform other work-related duties as required.

Are you ready for the challenge?



Preferred Skills:

• Bachelors in Law is highly preferred.
• 0-2 years of professional experience.
• Articulate and fluent (Strong written and oral communication skills) in English.
• Agility, analytical, and result driven (navigate & extract information from a variety of databases and information platforms).
• Strong computer skills with proficiency in MS Office Suite.
• Collaborative mindset and high personal accountability.
• Detail oriented/ problem solving capabilities.
• Effective prioritization and time management skills.
• High integrity.

Additional Details:

• Job: Operations support for Legal team
• Organization: General Counsel’s Organization
• Shift: Night Shift (2pm-11pm)
• Work Location Options: Hybrid

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

About the company

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day.

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