Lead Site Reliability Engineer

SWIFT; Kuala Lumpur; On-site; MYR 100,000 - 130,000; Full time

Job summary

A global financial services leader in Kuala Lumpur is seeking a seasoned System Administrator to manage the full system administration life cycle, with responsibilities including automation development and system monitoring. The ideal candidate will have over 10 years of experience, strong leadership skills, and proficiency in Linux and big data technologies (e.g., Elastic Search, Docker). Join us to help shape an inclusive work environment and contribute to cutting-edge financial solutions.

Benefits

Competitive salary

Career control

Performance support

Inclusive working environment

Qualifications

• Minimum 10 years of system administration experience in an international setting.
• Minimum 2 years of experience leading projects.
• Familiarity with big data technologies.
• Experience with CICD tools such as Maven, Jenkins.
• Proficient in scripting languages like Python or PowerShell.

Responsibilities

• Work through all phases of the system administration life cycle.
• Develop automation scripts to improve system reliability.
• Analyze production issues and implement reliability improvements.
• Provide guidance to team members.
• Automate the deployment of infrastructure.

Skills

System administration experience

Project leading experience

Data ingestion with big data technologies

CICD development & deployment tools

Proficiency in Linux OS

Scripting and automation skills

Understanding of distributed systems

Hands-on experience with ITIL processes

Experience in Agile-driven environment

Strong interpersonal skills

Tools

Elastic Search

Docker

Terraform

Kubernetes

Job description

About Us

We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy.

We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.

What to expect

• Work through all phases of the system administration life cycle, including capacity planning, architecture design, compliance, deployment & configuration, monitoring, and incident management.
• Develop automation scripts, infrastructure as code, and tooling using industry best practices to improve system reliability, reduce manual effort, and enable self-service.
• Review system architectures design, deployment strategies, observability setups, and operational documentation to ensure reliability and operational excellence.
• Analyze production issues, identify root causes, and implement long-term reliability improvements through automation, monitoring, and architectural enhancements.
• Work collaboratively with other team members and provide guidance to more junior team members.
• Organize an efficient handover through high quality documentation and training.
• Automate the deployment and operation of multi-tenant infrastructure, handling tasks that ensure system resilience and availability.
• Develop and maintain monitoring tools, dashboards, and self-healing mechanisms.
• Participate in on-call rotations, conduct blameless postmortems, and drive continuous learning.
• Work closely with developers, product teams, and engineering stakeholders to troubleshoot issues, improve systems, and integrate reliability improvements
• Capable of providing accurate project estimates and strategically adapting plans throughout the project lifecycle.

What will make you successful?

• Minimum 10 years of system administration experience in an (preferably) international setting.
• Minimum 2 years of experience leading project.
• Familiarity or experience with data ingestion with big data technologies (Elastic Search, Logstash, Kibana and kafka).
• Experience with CICD development & deployment tools such as Maven, Jenkins, Nexus, Git, and Docker.
• Proficiency in Linux OS
• Proficiency in scripting and automation (e.g. Python, PowerShell, YAML) with the ability to develop tools and infrastructure as code (Preferably Ansible, Terraform, Kubernetes, OpenShift).
• Understanding of distributed systems and microservices architectures, including REST and SOAP APIs.
• Hands-on experience with ITIL processes, including Incident, Problem, and Continual Improvement, is an advantage.
• Experience working within an Agile-driven environment.
• Practical experience in building metrics for data-driven reporting.
• Strong interpersonal skills with a customer-centric mindset and ability to work effectively across diverse cultures.
• Proven ability to collaborate with both local and remote teams across different time zones.
• Familiarity with or experience in managing VM hosts using vCenter is an advantage.

What we offer

• We put you in control of career
• We give you a competitive package
• We help you perform at your best
• We help you make a difference
• We give you the freedom to be yourself
• We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential.

If you believe you require a reasonable accommodation to participate in the job application or interview process, please contact us to request accommodation.

Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.