Lead Barista & Customer Experience Coach

FastJobs; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A premium coffee café is seeking an experienced Coffee Barista to lead customer engagement and uphold high standards of coffee preparation. Responsibilities include mentoring other baristas, ensuring quality control, and resolving customer issues effectively. The ideal candidate has a strong track record in customer service and is vaccinated. This is an exciting opportunity for those looking to share their coffee knowledge in a vibrant work environment.

Qualifications

• Vaccinated with at least 2 doses.
• Proven experience as a Coffee Barista with a strong customer service track record.
• Ability to remain calm under pressure and resolve customer issues.

Responsibilities

• Lead customer engagement activities and gather feedback.
• Ensure consistency and excellence in coffee preparation.
• Mentor and train other baristas on advanced techniques.

Skills

Customer Service

Coffee Knowledge

Problem-Solving

Interpersonal Skills

Education

Secondary School/SPM certificate

Job description

A premium coffee café is seeking an experienced Coffee Barista to lead customer engagement and uphold high standards of coffee preparation. Responsibilities include mentoring other baristas, ensuring quality control, and resolving customer issues effectively. The ideal candidate has a strong track record in customer service and is vaccinated. This is an exciting opportunity for those looking to share their coffee knowledge in a vibrant work environment.