Korean-Speaking Media Campaign Manager

Cognizant; Kuala Lumpur; On-site; MYR 50,000 - 70,000; Full time

Job summary

A global technology company is seeking a Media Campaign Manager who can communicate effectively in Korean. The role involves creating and overseeing marketing campaigns, interacting with clients and account managers, and ensuring high-quality service delivery. Candidates should have over three years of experience in technical support and must possess strong digital marketing skills. This position is based in Kuala Lumpur, Malaysia and offers opportunities to engage with diverse digital marketing tools.

Qualifications

• 3+ years of experience in International Technical Support/Customer Support preferably in a voice+chat support channel.
• Client handling experience for advertising products like AdWords and Analytics will be a significant added advantage.
• Strong verbal and written communication skills in Korean.

Responsibilities

• Communicate effectively with account managers, advertisers, creative agencies, and publishers.
• Understand client requirements and implement them with stringent quality parameters.
• Handle queries/troubleshooting on assigned cases within Service Level Agreement.

Skills

Digital Marketing

Attention to details

Excellent Korean Language Communication

Good English communication

Excel

Education

Graduation degree preferably from a Tier 2 or 3 college

Job description

A global technology company is seeking a Media Campaign Manager who can communicate effectively in Korean. The role involves creating and overseeing marketing campaigns, interacting with clients and account managers, and ensuring high-quality service delivery. Candidates should have over three years of experience in technical support and must possess strong digital marketing skills. This position is based in Kuala Lumpur, Malaysia and offers opportunities to engage with diverse digital marketing tools.