Kid's Club Attendant

Renaissance Hotels; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading hospitality company in Kuala Lumpur is seeking a recreation coordinator to manage various recreational activities and ensure guest satisfaction. The role involves providing information about facilities, observing activities for safety, and maintaining cleanliness. Strong customer service skills and the ability to act in emergencies are essential. The ideal candidate will create an enjoyable atmosphere for guests while upholding safety standards. This position offers an opportunity to work in a vibrant environment with diverse recreational options.

Qualifications

• Experience in recreational activities management.
• Strong customer service skills.
• Ability to promote a safe and enjoyable environment.

Responsibilities

• Serve as a key resource for all recreation activities.
• Provide information to guests about available recreation facilities.
• Observe activity and respond to emergencies appropriately.
• Clean and maintain recreational facilities and equipment.
• Report accidents, injuries, and unsafe working conditions to management.

Job description

Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedures in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment and supplies.

Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Perform other reasonable job duties as requested by Supervisors.