Key Account Manager, Retail and Fulfillment

Shopee; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

A leading e-commerce platform in Kuala Lumpur is seeking a Key Account Manager to develop and maintain strong relationships with key accounts. This role involves serving as the main point of contact, driving sales growth, and leading strategic initiatives. The ideal candidate should have a Bachelor's degree, experience in FMCG or e-commerce, and strong analytical skills. Proficiency in Microsoft Excel and fluency in English are essential, with additional languages being an advantage. This position offers an exciting opportunity to influence business growth in a dynamic environment.

Qualifications

• Bachelor's degree in a relevant discipline.
• Experience in FMCG sales, merchandising, or e-commerce.
• Proficiency in Microsoft Excel is required.

Responsibilities

• Develop and maintain a close relationship with key accounts.
• Serve as the main point of contact for assigned accounts.
• Lead negotiations for buying and selling strategies.
• Prepare regular account reviews, reports, and forecasts.

Skills

Strong analytical skills

Innovative problem-solving skills

Team player

Fluency in English and other languages

Education

Bachelor's degree in a relevant discipline

Tools

Microsoft Excel

Job description

Key Account Manager - Retail and Fulfillment, Business Development

To develop and maintain a close relationship between Shopee Retail Official Store (OS) and Brands

Serve as the main point of contact for assigned key accounts

Build strong, trusted relationships with key decision-makers and stakeholders

P&L owner for Retail OS and Brands, driving sales growth and leading strategic initiatives

Lead negotiations for buying and selling, determining assortment, pricing, margins, rebates, and promotional strategies for business topline growth

Develop and present platform-driven initiatives to brands, including campaigns and programs

Lead negotiations for Trading Terms Agreements (TTA) and Joint Brand Partnership (JBP)

Develop and execute account plans to drive growth and retention

Prepare regular account reviews, reports, and forecasts

Requirements:

A recognized Bachelor's degree in a relevant discipline

Experience in the FMCG sales, Merchandising and e-commerce industry would be an added advantage

Strong analytical skills (proficiency in Microsoft Excel is required)

Innovative problem-solving skills; able to dissect and identify problems and implement solutions accordingly

Team player with an aptitude for work and the drive to constantly outperform your KPIs

Excellent command of English and the ability to converse fluently in other languages (eg: Bahasa Melayu, Mandarin) will be an added advantage