Key Account Manager (Personal Care)

Monroe Consulting Group; Selangor; On-site; MYR 80,000 - 100,000; Full time

Job summary

A recruitment firm is seeking a Key Account Manager for the hair & beauty division in Selangor, Malaysia. The role involves driving sales, enhancing brand presence, and managing relationships with FMCG stakeholders. Candidates should possess a Bachelor's degree and at least 3 years of experience in the FMCG/Beauty industry, along with excellent communication skills and proficiency in Microsoft Office. This position offers a chance to lead strategic initiatives in a dynamic market.

Qualifications

• Minimum 3 years of relevant experience in FMCG/Beauty industry.
• Working experience with Watsons buyers is a plus.
• Fluency in written and verbal communication.

Responsibilities

• Lead overall sales strategy to achieve objectives.
• Build and maintain relationships with key FMCG stakeholders.
• Monitor and analyze competitor activities.

Skills

Sales Strategy Development

Key Account Management

Customer Relationship Management

Business Analysis

Market Trend Analysis

Excellent Communication

Education

Bachelor's degree in Business

Tools

Microsoft Office Suite

Job description

Monroe Consulting Group Malaysia, an executive recruitment firm is partnering with an international personal care manufacturer to hire a Key Account Manager to manage the hair & beauty division. This role is responsible for driving sales, enhancing brand presence, and maintaining strong relationships with key stakeholders. This opportunity is based in Selangor, Malaysia.

Job Responsibilities:

• Sales & Key Account Management
  • Lead the overall sales and marketing strategy to achieve company-set objectives in sales revenue, profitability, and brand image.
  • Develop and implement annual sales plans, strategies, and budgets, ensuring alignment with business goals.
  • Analyze market trends, foresee future developments, and develop strategies to maintain a competitive edge.
  • Formulate and execute key sales promotions and product launches to drive market penetration.
• Relationship Management & Customer Engagement
  • Build and maintain strong relationships with FMCG buyers, category managers, and key stakeholders.
  • Nurture positive and efficient relationships at all levels to ensure smooth execution of sales and marketing strategies.
  • Manage customer activity through CRM tools, ensuring maximum efficiency, visibility, and follow-up on open issues.
• Business Development & Market Execution
  • Drive key market execution strategies, including sales promotions, visual merchandising enhancements, and planogram optimization.
  • Monitor and analyze competitor activities, leveraging insights to develop strategic responses and tactical plans.
  • Ensure optimal inventory levels to minimize out-of-stock situations and excess inventory.
  • Develop detailed operational plans for sales volume, P&L tracking, and business performance reporting.
• Reporting & Business Analysis
  • Monitor sell-in, sell-out, and stock movement, ensuring continuous business growth.
  • Provide insights and recommendations through data analysis, sales tracking, and competitor benchmarking.
  • Prepare monthly and quarterly business reviews for internal stakeholders.

Job Requirements:

• Bachelor's degree or equivalent experience in Business
• Minimum 3 years and above of relevant work experience in FMCG/Beauty industry
• Working experience with Watsons buyers
• Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
• Excellent written and verbal communication skills