Key Account Manager (CVS & E-commerce)

Mamee; Kota Kinabalu; On-site; MYR 60,000 - 90,000; Full time

Job summary

A major FMCG company in Kota Kinabalu is seeking an experienced Key Account Manager. The ideal candidate will build relationships with customers, execute business strategies, and manage sales targets within assigned key accounts. A Bachelor's Degree and 5 years of experience in the FMCG sector are required. The position involves regular audits and team leadership for effective program execution.

Qualifications

• Minimum 5 years of experience managing a major customer/account from FMCG sector.
• Experience in trade operations and category development or marketing is advantageous.
• Ability to improve continuously and solve problems creatively.

Responsibilities

• Develop and maintain strong relationships with customers.
• Execute business strategies and manage trade spends.
• Conduct regular reviews and audits at outlets.

Skills

Analytical skills

Leadership skills

Problem-solving skills

Education

Bachelor’s Degree/ Diploma in any discipline

Job description

• Develop excellent working relationships and in-depth understanding with the customers and market landscape.
• Leverage in-depth understanding of market & customers dynamic, shopper marketing knowledge, trade fund budget availability, supply chain operations to create and execute business strategies , Annual Customer Business Plan, Quarterly Business Review / Promotion plan with individual customer.
• Lead and partner with customers for business strategies implementation and plan execution. Conduct regular reviews with customers on different aspects of the business and to identify account gaps to plan and execution.
• Work with sales operation team to ensure strong communication & execution of programs at trade.
• Responsible and accountable for sales growth targets, profitability, managing market hygiene and total trade spend within allowable with the assigned key accounts.
• Responsible for key account receivables. Monitor Account Receivable aging and coordinate with credit control and Accounts Receivable team.
• Trade visit to check & audit in store execution at the outlets level.
• Leading the development of people through effective coaching and feedback.
• To perform ad hoc tasks assigned by superior from time to time.

JOB REQUIREMENTS

• Candidate must possess at least a Bachelor’s Degree/ Diploma in any discipline.
• At least 5 years of work experience in managing a major customer/account from FMCG sector.
• Experience in trade operations and category development or marketing is an advantage.
• Good analytical and leadership skills.
• Ability to improve continuously with creative and resourceful problem solving.