Key Account Manager

Zuspresso (M) Sdn Bhd; Shah Alam; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading beverage company in Malaysia is seeking a candidate to develop and maintain strategic business relationships with major accounts. The successful individual will implement customer-specific sales processes and analyze market opportunities to drive brand awareness and secure profitable business. Candidates should have experience in contract negotiations and collaboration with cross-functional teams for efficient execution. This role focuses on exceeding sales targets and requires strong analytical skills.

Responsibilities

• Develop and maintain strategic business relationships with assigned major accounts.
• Monitor and report on customer-specific sales processes to meet/exceed sales targets.
• Analyze customer information to manage business risks and opportunities.

Job description

Develop and maintain strategic business relationships with assigned major accounts to drive brand awareness and secure profitable business.

Develop, implement, monitor, and report on customer-specific sales processes and account plans on an annual, quarterly, and monthly basis to meet/exceed sales targets.

Analyze customer information to discover and manage business risks and opportunities.

Recommend products and services (value proposition) that match customers' strategic and tactical directions.

Initiate contract negotiations including terms and conditions, product offers, and pricing in line with overall product and pricing strategies and guidelines.

Skilled at developing a collaborative Joint Business Plan with the customers.

Support in the preparation of sales forecasts and budgets.

To conduct market research to identify / analyse consumer, competitors, and business market opportunities.

Work closely with the cross-functional teams (e.g. Trade Marketing, Product Manager and Supply Chain Management) to ensure efficient and effective execution.