Key Account Manager

Etika; Selangor; On-site; MYR 70,000 - 90,000; Full time

Job summary

A leading consumer goods company in Malaysia is seeking a talented professional to lead the implementation of strategic customer plans across all categories. This role involves negotiating trading terms, consolidating sales forecasts, and identifying business opportunities to meet budget goals. The ideal candidate will have a Bachelor's degree in Marketing or Business Studies, with at least 3 years of relevant experience, particularly in FMCG key account management. Excellent communication skills in English and Bahasa Malaysia are required, along with proficiency in Microsoft Office.

Qualifications

• Minimum of 3 years of experience in a similar role or relevant business function.
• Experience in FMCG key account management is highly desirable.
• Prior experience in people management is preferred.

Responsibilities

• Lead the implementation of strategic customer plans across all categories.
• Serve as the primary representative within the customer’s organization.
• Act as the key negotiator with customers on trading terms.
• Consolidate sales forecasts ensuring alignment with budget and targets.
• Identify business opportunities and implement solutions.
• Manage trade spend in accordance with guidelines.
• Translate sales development plans into trade execution.

Skills

Analytical skills

Negotiation skills

Presentation skills

Results-oriented mindset

Proficiency in Microsoft Office

Fluent in English

Fluent in Bahasa Malaysia

Proficiency in Mandarin

Proficiency in Cantonese

Education

Bachelor’s Degree in Marketing or Business Studies

Job description

Lead the implementation of strategic customer plans across all Etika Group categories.

Serve as the primary representative of Etika Group within the customer’s organization, ensuring smooth operational execution of strategic growth initiatives.

Act as the key negotiator with customers on trading terms and category development strategies.

Consolidate sales forecasts for the assigned portfolios, ensuring alignment with the company’s budget and targets.

Identify business opportunities and gaps and proactively implement solutions to achieve budget goals and improve forecast accuracy.

Manage trade spend in accordance with company guidelines, with a strong focus on maximizing return on investment within the assigned portfolios.

Translate sales development plans into effective trade execution, driving both quantitative and qualitative KPIs. Oversee Below-the-Line (BTL) implementation by leveraging operation team and merchandising partner.

REQUIREMENTS

Bachelor’s Degree in Marketing or a related field in Business Studies is preferred.

Minimum of 3 years of experience in a similar role or relevant business function, such as Trade Marketing. Experience in FMCG key account management is highly desirable.

Strategic thinker with strong analytical, negotiation, and presentation skills.

Results-oriented and KPI-driven, with a strong commitment to achieving business objectives. A proven track record of success is an added advantage.

Prior experience in people management is preferred.

Proficient in Microsoft Office applications.

Excellent command of both written and spoken English and Bahasa Malaysia. Proficiency in Mandarin and Cantonese is an added advantage.

Must possess a valid driving license, own transport, and be willing to travel as required.

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