Key Account Manager

Geolytik Tech Sdn Bhd; Petaling Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A growing fintech company is seeking a Key Account Manager to build relationships with banks and non-bank lenders. The role involves managing the account lifecycle from strategy to upselling. The ideal candidate will have B2B sales experience, knowledge of collateral lending, and a startup mindset. This position offers competitive compensation and the opportunity to influence product direction in a high-growth segment.

Benefits

Competitive compensation

Impact product direction

High-growth opportunities

Qualifications

• Experience serving banks, non-bank lenders, or fintechs.
• Strong understanding of regulatory requirements.
• Proven ability to engage with credit and risk teams.

Responsibilities

• Act as the trusted advisor for assigned banks and lenders.
• Own account lifecycle and identify upsell opportunities.
• Achieve revenue and retention targets within your portfolio.

Skills

B2B sales/account management

Relationship management

Understanding of collateral lending

Startup mindset

Job description

As a Key Account Manager, you’ll own relationships with real estate agencies, banks and lenders, ensuring they utilise our payment gateway to track payments, and leverage valuation and risk analytics to optimise lending decisions. You’ll combine your understanding of real estate agencies and banks with relationship‑building skills to drive adoption, retention, and expansion.

This is a hands‑on role for someone who thrives in a startup—resourceful, adaptable, and able to navigate ambiguity while delivering results.

Key Responsibilities

• Act as the trusted advisor for assigned banks and non‑bank lenders.
• Build deep, multi‑stakeholder relationships across credit, risk, and business teams.
• Ensure client success through proactive engagement, onboarding, training, and continuous support.

Account Expansion & Retention

• Own the end‑to‑end account lifecycle: from growth strategy to upselling and renewal.
• Identify cross‑sell and upsell opportunities (e.g., regulatory modules, stress testing, market data services).
• Collaborate with legal and finance teams to negotiate pricing and contract terms.

Commercial Ownership

• Achieve revenue and retention targets within your client portfolio.
• Track account performance metrics, usage trends, and client feedback to inform strategic action.

Industry and Product Insight

• Stay abreast of key real‑estate credit, lending, and risk regulatory developments (e.g., Basel III, IFRS 9).
• Analyze client needs and market trends to inform product and service enhancements.

Internal Collaboration

• Work closely with product teams to translate client feedback into product improvements.
• Contribute to scalable processes and playbooks for onboarding, success tracking, and renewals.

Ideal Candidate

• Experience in B2B sales/account management, ideally serving banks, non‑bank lenders, or fintechs.
• Strong grasp of collateral lending and regulatory requirements.
• Proven ability to engage credit, business and risk teams with credibility.
• Startup mindset: proactive, scrappy, and comfortable with minimal structure.

Why Join?

• Lead partnerships with top lenders in a green‑field high‑growth segment.
• Impact product direction while driving revenue.
• Competitive compensation (base + variable).

Unlock job insights

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a key account manager?
• Do you have experience in a role which requires relationship management experience?
• How many years' experience do you have in the real estate industry?
• How many years of B2B sales experience do you have?