Key Account & Client Success Manager (Hybrid)

Mysense; Selangor; Hybrid; MYR 45,000 - 65,000; Full time

Job summary

A leading marketing agency in Selangor is seeking a Key Account Executive/Client Success Specialist. The role involves supporting SEO initiatives, ensuring client satisfaction, and maintaining strong client relationships. Candidates should have a Bachelor's degree, experience in client servicing and project management, and excellent communication skills in English, Bahasa Malaysia, and Mandarin. This position offers competitive benefits, flexible working hours, and growth opportunities.

Benefits

Medical benefits

Dental benefits

Optical benefits

Annual bonus

Team building activities

Overseas company trips

Performance & sales incentives

Birthday leave

Covered travel expenses

Full set of Macbook and iPhone

Qualifications

• Bachelor’s degree in marketing, business administration, or a related field.
• Experience in client servicing and project management.
• Good command in English, Bahasa Malaysia, and Mandarin.

Responsibilities

• Support the SEO team in executing marketing initiatives.
• Provide exceptional customer service and maintain client communication.
• Build and maintain strong client relationships.
• Coordinate internal resources to ensure timely project delivery.

Skills

Client servicing experience

Project management

Excellent presentation skills

Strong communication and interpersonal skills

Time management

Good command in English

Good command in Bahasa Malaysia

Mandarin

SEO knowledge

Education

Bachelor’s degree in marketing, business administration, or related field

Tools

Ahrefs

SEMrush

Google Search Console

Job description

A leading marketing agency in Selangor is seeking a Key Account Executive/Client Success Specialist. The role involves supporting SEO initiatives, ensuring client satisfaction, and maintaining strong client relationships. Candidates should have a Bachelor's degree, experience in client servicing and project management, and excellent communication skills in English, Bahasa Malaysia, and Mandarin. This position offers competitive benefits, flexible working hours, and growth opportunities.