Junior IT Support Engineer

PST Travel Services; Kuala Lumpur; On-site; MYR 40,000 - 60,000; Full time

Job summary

A travel service company in Kuala Lumpur is looking for a Junior IT Executive to support daily IT operations. The role involves troubleshooting hardware and software issues, assisting with network problems, and managing user accounts. Candidates should have at least 1 year of experience in IT support or be recent graduates with relevant education. Willingness to provide after-hours support is expected. This position offers a dynamic work environment where candidates can grow their technical skills.

Qualifications

• At least 1 year of experience in IT support, including hardware, software, and email systems.
• Fresh graduates are welcome to apply.
• A Diploma or Degree in Information Technology, Computer Science or related field.

Responsibilities

• Provide first level support for hardware issues, including desktops, laptops, printers, and other peripherals.
• Troubleshoot and resolve software problems related to operating systems and business applications.
• Assist in the setup, configuration, and maintenance of IT Equipment.
• Manage user accounts, permissions, and access rights.
• Support users with email related issues.

Skills

Hardware support

Software troubleshooting

Email systems configuration

Network troubleshooting

IT documentation

Education

Diploma or Degree in Information Technology

Tools

M365

Ticketing systems

Job description

A travel service company in Kuala Lumpur is looking for a Junior IT Executive to support daily IT operations. The role involves troubleshooting hardware and software issues, assisting with network problems, and managing user accounts. Candidates should have at least 1 year of experience in IT support or be recent graduates with relevant education. Willingness to provide after-hours support is expected. This position offers a dynamic work environment where candidates can grow their technical skills.