Japanese-Speaking Web Content Supervisor

Transcosmos; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A global content management firm is seeking an experienced Japanese speaking Supervisor for Web Content Management in Kuala Lumpur. The successful candidate will manage web content, supervise team leaders, and maintain good client relationships. Excellent communication skills in English and Japanese are essential, along with problem-solving and multitasking abilities. Proficiency in Microsoft Office is required. This role is critical for supporting client growth and ensuring operational excellence.

Qualifications

• Strong verbal and written communication skills in English and Japanese.
• Proven ability to identify issues and implement effective solutions.
• Ability to manage multiple queries while meeting deadlines.
• Skilled in analyzing data to identify trends for improvement.
• Effective team player within cross-functional teams.

Responsibilities

• Maintain web properties with an emphasis on updating content.
• Manage project tasks and report status to management.
• Supervise team leaders and agents while coaching.
• Provide analysis of errors and recommend improvements.
• Interact with clients and manage tasks effectively.

Skills

Verbal communication

Written communication

Problem-solving

Multitasking

Analytical thinking

Teamwork

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

A global content management firm is seeking an experienced Japanese speaking Supervisor for Web Content Management in Kuala Lumpur. The successful candidate will manage web content, supervise team leaders, and maintain good client relationships. Excellent communication skills in English and Japanese are essential, along with problem-solving and multitasking abilities. Proficiency in Microsoft Office is required. This role is critical for supporting client growth and ensuring operational excellence.