Japanese-Speaking Training Manager (AM) – E‑commerce Ops

ADI Resourcing; Cyberjaya; On-site; MYR 20,000 - 100,000; Full time

Job summary

A recruitment agency is seeking a Training Associate Manager (AM) for an E-commerce platform in Cyberjaya. The ideal candidate will be a native Japanese speaker or possess N2 proficiency, with 4-5 years of experience in BPO or call center training and management. This office-based role requires managing training programs, conducting assessments, and facilitating onboarding sessions. The position offers a competitive salary range of RM 12,000 - 15,000 with rotational shifts and the opportunity to join a dynamic team.

Qualifications

• 4-5 years of experience in BPO/Call center training and management.
• Native Japanese speaker or N2 proficiency.
• Experience in training program implementation.

Responsibilities

• Manage training programs for the E-commerce/online shopping platform.
• Conduct assessments and screenings in Japanese.
• Facilitate training sessions and onboarding.

Skills

BPO/Call center training

Management skills

Fluent Japanese

Job description

A recruitment agency is seeking a Training Associate Manager (AM) for an E-commerce platform in Cyberjaya. The ideal candidate will be a native Japanese speaker or possess N2 proficiency, with 4-5 years of experience in BPO or call center training and management. This office-based role requires managing training programs, conducting assessments, and facilitating onboarding sessions. The position offers a competitive salary range of RM 12,000 - 15,000 with rotational shifts and the opportunity to join a dynamic team.