Japanese Speaking Customer Service Officer, PJ (23013)

SRM; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A Japanese consulting company in Kuala Lumpur is seeking a Japanese Speaking Customer Service Officer to assist clients with visa applications, travel planning, and study abroad counselling. Candidates should have at least one year of customer service experience and be proficient in Japanese (JLPT N2).

Qualifications

• Minimum 1 year of work experience in customer service.
• Proficient in Japanese (JLPT N2 level).
• Active learning and know-how to use basic PC tools.

Responsibilities

• Coordinate with customers for visa application support.
• Assist in travel planning and arrangements.
• Provide study abroad counselling and help with enrolment.

Skills

Japanese Language

Customer Service

Tools

PC Tools

Job description

Japanese Speaking Customer Service Officer, PJ (23013)

Hiring Company Industry: Specialist in provide consulting services on travelling, real estate investment, overseas study.

Job Summary
- Coordinate with customers to support on the visa application matters.
- Assist in travel planning and arrangements - Tour, Long-stay hotels, Short-term rentals.
- Provide study abroad counselling, introduction and assist in enrolment.

- Minimum 1 year of work experience in customer servicing background.
- Proficient in Japanese language (JLPT N2 level)
- Active learning and know-how to use basic PC tools.

Type of company Japanese Company

Job Category Customer Service

Workplace (Country) Malaysia

Workplace (City) KL/Selangor

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