Japanese Customer Support Executive ( Native Japanese / JLPT N1 Speaker)k

Two95 International; Cyberjaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A customer support firm in Cyberjaya, Malaysia seeks a Japanese Customer Support Executive to manage customer inquiries via chat, email, and calls. The ideal candidate will possess JLPT N1 certification or be a native Japanese speaker. This office-based role offers a competitive salary range of RM 8,000 to RM 9,000, along with attractive benefits like relocation support, medical coverage, and generous leave policies. Fresh graduates are encouraged to apply.

Benefits

Salary range RM 8,000 – RM 9,000

Shift allowance

Employment visa and flight reimbursement

1-week hotel accommodation for expats

Comprehensive medical benefits

Maternity and paternity leave

Qualifications

• JLPT N1 certification or native Japanese speaker required.
• Open to fresh graduates and experienced professionals.
• Willingness to relocate to Malaysia.

Responsibilities

• Handle customer queries via chat, email, and calls in Japanese.
• Provide solutions and support for online shopping experiences.
• Ensure high-quality communication with customers.

Skills

Customer service skills

Fluent in Japanese

Communication skills

Job description

Japanese Customer Support Executive ( Native Japanese / JLPT N1 Speaker)k

Employment Type: Full-time, Office-based

What You’ll Do

Handle customer queries via chat, email, and calls in Japanese (English not required)

Provide solutions and support related to online shopping experiences

Ensure high-quality and professional communication with customers

Work in rotational shifts to support global customers

Requirements

• JLPT N1 certification OR Native Japanese speaker
• Open to all nationalities (visa sponsorship available)
• Fresh graduates & experienced customer service professionals are welcome
• Willingness to relocate to Malaysia

What We Offer

• Salary: RM 8,000 – RM 9,000 basic (depending on CS experience)
• Shift allowance for afternoon shifts
• Employment VISA & 1-way flight ticket reimbursement (for expats)
• 1-week hotel accommodation upon arrival (for expats)
• Comprehensive medical benefits (in-patient & out-patient for self & family)
• Maternity & paternity leave, annual leave, medical leave as per labor law

Apply Now!

Send your updated CV to ******@two95hrhub.com Or WhatsApp at 013-8074658