Japanese Affiliate Marketing Executive

ASK Headhunter; Subang Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading recruitment firm in Malaysia is looking for an Affiliate Marketing Associate to manage and optimize affiliate partnerships. This dual-role position incorporates 50% customer service and 50% sales responsibilities, requiring the hiring of a motivated candidate fluent in English and Japanese. The chosen applicant will drive revenue growth, track performance metrics, and ensure customer satisfaction through effective campaign execution and compliance with best practices. A Bachelor's degree and relevant experience in customer service are essential.

Qualifications

• Relevant experience related to customer service, content moderation, or experience in BPO/Call centre.
• Ability to analyze data, identify trends, and implement strategic improvements.
• Self‑motivated, goal‑oriented, and able to thrive in a fast‑paced environment.

Responsibilities

• Identify, onboard, and nurture new affiliate partners.
• Monitor and analyze affiliate performance, identifying trends for improvement.
• Collaborate with internal teams to create effective marketing materials.

Skills

Customer service experience

Analytical skills

Fluent in English and Japanese

Social media marketing

Self-motivated

Education

Bachelor's degree

Tools

Impact Radius platform

Job description

• Identify, onboard, and nurture new affiliate partners.
• Maintain strong relationships with existing affiliates to maximize engagement and retention.
• Act as the main point of contact for affiliates, addressing inquiries and optimizing their experience.

Performance Optimization & Growth

• Monitor and analyze affiliate performance, identifying trends and opportunities for improvement.
• Develop strategies to increase partners, partner activation, platform’s new spenders’ rate.
• Optimize commission structures, promotional strategies, and marketing assets to boost affiliate success.

Marketing & Campaign Execution

• Collaborate with internal teams to create effective marketing materials and promotions.
• Work with affiliates to launch and execute successful campaigns aligned with company goals. (Must Have)
• Ensure brand consistency across all affiliate channels.

Data Analysis & Reporting

• Track key performance metrics (KPIs) and provide insights on affiliate performance.
• Generate reports and recommendations for optimization based on data analysis.
• Utilize analytics tools to measure the success of partnerships and adjust strategies accordingly.

Compliance & Best Practices

• Ensure all affiliate activities comply with company policies, industry regulations, and ethical standards.
• Stay up to date with market trends, competitor strategies, and best practices in affiliate marketing.
• Has relevant experience related to customer service, content moderation or any experience in BPO/Call centre.
• Ability to analyze data, identify trends, and implement strategic improvements.
• Self‑motivated, goal‑oriented, and able to thrive in a fast‑paced environment.
• Bachelor’s degree at least.
• Fluent in English and Japanese.

This role involves a combination of 50% Customer Service and 50% Sales responsibilities. The candidate will be expected to achieve monthly and quarterly sales targets.

We are seeking a knowledgeable and passionate individual to join our team as Affiliate Marketing Associate. This role requires a highly motivated and results‑oriented individual with a passion for social media and digital marketing and the know‑how to use the Impact Radius platform. The successful candidate will be responsible for managing affiliate partnerships, driving revenue growth, and ensuring high levels of customer satisfaction.