Japanese Affiliate Growth & Partner Success Lead

ASK Headhunter; Subang Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading recruitment firm in Malaysia is looking for an Affiliate Marketing Associate to manage and optimize affiliate partnerships. This dual-role position incorporates 50% customer service and 50% sales responsibilities, requiring the hiring of a motivated candidate fluent in English and Japanese. The chosen applicant will drive revenue growth, track performance metrics, and ensure customer satisfaction through effective campaign execution and compliance with best practices. A Bachelor's degree and relevant experience in customer service are essential.

Qualifications

• Relevant experience related to customer service, content moderation, or experience in BPO/Call centre.
• Ability to analyze data, identify trends, and implement strategic improvements.
• Self‑motivated, goal‑oriented, and able to thrive in a fast‑paced environment.

Responsibilities

• Identify, onboard, and nurture new affiliate partners.
• Monitor and analyze affiliate performance, identifying trends for improvement.
• Collaborate with internal teams to create effective marketing materials.

Skills

Customer service experience

Analytical skills

Fluent in English and Japanese

Social media marketing

Self-motivated

Education

Bachelor's degree

Tools

Impact Radius platform

Job description

A leading recruitment firm in Malaysia is looking for an Affiliate Marketing Associate to manage and optimize affiliate partnerships. This dual-role position incorporates 50% customer service and 50% sales responsibilities, requiring the hiring of a motivated candidate fluent in English and Japanese. The chosen applicant will drive revenue growth, track performance metrics, and ensure customer satisfaction through effective campaign execution and compliance with best practices. A Bachelor's degree and relevant experience in customer service are essential.