Italian Outlet Manager: Lead Guest Experience & Service

Hilton Worldwide, Inc.; Kedah; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading global hospitality company is seeking an Outlet Manager for their Italian restaurant in Langkawi. You will ensure exceptional customer service, manage operations, and lead a team. The ideal candidate should have 2-4 years of managerial experience in a high-end setting and a strong understanding of Italian cuisine. Proficiency in English and Bahasa is essential for effective communication with guests and staff. This role offers a chance to work in a dynamic environment and develop your leadership skills.

Qualifications

• Local Malaysian citizen.
• 2 to 4 years experience in a managerial role.
• Experience in managing Italian specialty outlets.

Responsibilities

• Maintain high customer service focus.
• Actively promote services and facilities.
• Develop training and improvement plans.

Skills

Leadership skills

Guest orientation

Communication skills

Budget management

Interpersonal skills

Organizational skills

Education

Managerial experience in a 5-star hotel or upscale restaurant

Pre-opening experience

Tools

Computer systems

Job description

A leading global hospitality company is seeking an Outlet Manager for their Italian restaurant in Langkawi. You will ensure exceptional customer service, manage operations, and lead a team. The ideal candidate should have 2-4 years of managerial experience in a high-end setting and a strong understanding of Italian cuisine. Proficiency in English and Bahasa is essential for effective communication with guests and staff. This role offers a chance to work in a dynamic environment and develop your leadership skills.