IT Technician — On‑Site Networking & Support Pro (Growth)

C.T.Technology (Pg) Sdn Bhd; Penang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A tech support company based in Penang is looking for an IT Support Technician to handle installation and troubleshooting of IT systems and networks. The ideal candidate has a diploma in IT and 1-3 years experience in IT support. Responsibilities include providing technical support, maintaining servers, and performing on-site maintenance. Benefits include transportation, medical claims, and training opportunities. A stable work environment and opportunities for growth make this a compelling role.

Benefits

Transport provided to customer locations

EPF & SOCSO contributions

Medical claim

On-the-job training

Stable working environment

Qualifications

• Minimum 1–3 years of experience in IT support or networking.
• Knowledge in software installation and troubleshooting.

Responsibilities

• Install, configure, and troubleshoot IT systems and network devices.
• Provide technical support to end users on hardware and software.
• Maintain Windows Server, user accounts, and file sharing.

Skills

Knowledge of networking including LAN, WAN, Wi-Fi

Experience with printer sharing

Self-motivated

Basic network troubleshooting

Education

Diploma or Certificate in Information Technology or related field

Tools

Windows Server

Hardware firewall (e.g. Sophos, MikroTik, FortiGate)

Job description

A tech support company based in Penang is looking for an IT Support Technician to handle installation and troubleshooting of IT systems and networks. The ideal candidate has a diploma in IT and 1-3 years experience in IT support. Responsibilities include providing technical support, maintaining servers, and performing on-site maintenance. Benefits include transportation, medical claims, and training opportunities. A stable work environment and opportunities for growth make this a compelling role.