IT Technician

Innovalues; Pasir Gudang; On-site; MYR 36,000 - 48,000; Full time

Job summary

A technology solutions company located in Johor, Malaysia, is seeking an IT Support Specialist to join their team. This role involves installing and configuring computers, monitoring networks, and providing technical support across the organization. The ideal candidate should have a Diploma in Computer Science or related field and at least 2 years of IT end-user support experience, particularly with Microsoft platforms. Exposure to ERP systems and knowledge of ISO 27001 practices are preferred. Join us to ensure smooth operations in a dynamic environment.

Qualifications

• Minimum 2 years in IT end-user support, especially on Microsoft platforms.
• Knowledge of ISO 27001 (ISMS) is preferable.
• Exposure to ERP, payroll, or manufacturing systems is preferred.

Responsibilities

• Installing and configuring computer hardware, software, systems, and networks.
• Monitoring and maintaining computer systems and networks.
• Responding to service issues and requests in a timely manner.
• Providing technical support across the company.
• Maintaining smooth operation of ERP, desktop, and business applications.
• Developing and implementing ISMS-compliant site-specific software specifications.
• Implementing and maintaining ISMS practices and procedures across the site.

Skills

IT end-user support

Customer interaction

Planning

Project coordination

Education

Diploma in Computer Science, Information Systems, or related field

Tools

Microsoft SQL

Microsoft Excel

Microsoft Outlook

Microsoft Word

Microsoft PowerPoint

ERP Systems

Job description

Installing and configuring computer hardware, software, systems, networks, printers, and nas.

Monitoring and maintaining computer systems and networks.

Responding in a timely manner to service issues and requests.

Providing technical support across the company.

Maintain smooth operation of ERP, desktop, and business applications.

Develop and implement ISMS-compliant site-specific software specifications.

Implement and maintain ISMS practices and procedures across the site.

Requirement:

Min. Diploma in Computer Science, Information Systems, or related field.

Min. 2 years in IT end-user support, especially on Microsoft platforms (MS SQL, Excel, Outlook, Word, PowerPoint).

Exposure to ERP, payroll, or manufacturing systems is preferred.

Strong skills in customer interaction, planning, and project coordination.

Knowledge of ISO 27001 (ISMS) is preferable.