IT Support Lead: Systems & Security

Bright Prospect; Shah Alam; On-site; MYR 100,000 - 150,000; Full time

Job summary

A recruitment agency in Selangor is looking for an IT Support Specialist to deliver user support and manage IT-related inquiries. The role involves coordinating with external vendors and resolving hardware and software issues. Applicants should hold a relevant diploma or degree and possess 2–5 years of experience in IT infrastructure. If you are self-motivated, have strong troubleshooting skills, and are keen to develop technical documents, apply today for this opportunity.

Qualifications

• At least 2–5 years of hands-on experience in IT infrastructure.
• Knowledge of networking technologies is an advantage.
• Able to work independently and manage initiatives proactively.

Responsibilities

• Provide daily user support for internal IT-related requests.
• Coordinate with IT and vendors to resolve issues swiftly.
• Maintain IT asset inventory and manage upgrades and changes.

Skills

Troubleshooting skills for hardware

User support experience

Communication skills

Self-motivated

Education

Diploma or Bachelor’s Degree in Information Technology

Tools

Windows Server

VMware

Hyper-V

Job description

A recruitment agency in Selangor is looking for an IT Support Specialist to deliver user support and manage IT-related inquiries. The role involves coordinating with external vendors and resolving hardware and software issues. Applicants should hold a relevant diploma or degree and possess 2–5 years of experience in IT infrastructure. If you are self-motivated, have strong troubleshooting skills, and are keen to develop technical documents, apply today for this opportunity.