IT Support Engineer/ Executive (Penang)

SMC Automation (Malaysia) Sdn. Bhd.; Bayan Lepas; On-site; MYR 150,000 - 200,000; Full time

Job summary

A prominent automation firm in Malaysia is seeking a motivated IT Support Executive to maintain and support IT infrastructure including hardware and networks. The role requires a Bachelor's Degree in Information Technology or related fields and offers a training period of 3-6 months in Subang, Selangor, with accommodation provided. Fresh graduates are welcomed to apply. Strong problem-solving and organizational skills are essential for success in this dynamic environment.

Benefits

Accommodation during training

Qualifications

• Bachelor's Degree or Diploma in Information Technology or a related field.
• 2–3 years of relevant experience in IT support or fresh graduates.
• Strong analytical and problem-solving skills.
• Excellent time management, planning, and organizational abilities.

Responsibilities

• Administer, support, and maintain IT-related hardware, software, and network infrastructure.
• Perform maintenance and troubleshooting tasks on networking systems, servers, and other IT equipment.
• Assist in the implementation and upgrading of new software and network systems.

Skills

Analytical skills

Problem-solving skills

Time management

Planning abilities

Organizational abilities

Education

Bachelor's Degree or Diploma in Information Technology

Job description

We are looking for a motivated and hands-on IT Support Executive to join our team. The ideal candidate will be responsible for maintaining and supporting our IT infrastructure, including hardware, software, networks, and systems such as CCTV, VOIP, and door access. Fresh graduates are welcome to apply. Candidates must be willing to undergo 3–6 months of training in Subang, Selangor (accommodation provided) before being based at our Penang branch.

Job Responsibilities

• Administer, support, and maintain IT-related hardware, software, and network infrastructure to ensure seamless and continuous operations.

• Perform maintenance, repair, and troubleshooting tasks on networking systems, servers, VOIP, CCTV, door access systems, and other IT equipment.

• Assist in the implementation and upgrading of new software, hardware, and network systems.

• Coordinate with IT vendors/suppliers for configuration, installation, and issue resolution of network equipment.

• Contribute to long-term planning for IT equipment upgrades and replacements.

Job Requirements

• Bachelor's Degree or Diploma in Information Technology or a related field.

• 2–3 years of relevant experience in IT support. Fresh graduates are encouraged to apply.

• Strong analytical and problem‑solving skills.

• Excellent time management, planning, and organizational abilities.

• Willing to undergo training for 3 to 6 months at Subang, Selangor. Accommodation during training will be provided.

If you are passionate about IT infrastructure and eager to grow your career in a dynamic environment, we welcome your application!

Contact person: Ms Lim

SMC Automation (Malaysia) Sdn. Bhd. (38505-P)

Lot 36, Jalan Delima 1/1,

Subang Hi-Tech Industrial Park,

47500 Subang Jaya, Selangor.

SMC Automation (Malaysia) Sdn. Bhd. (38505-P) - Penang Branch

No.7 & 9, Lintang Beringin 3, Off Jalan

Permatang Damar Laut, Diamond Valley

Light Industrial Park, Batu Maung, 11960

Penang, Malaysia