IT Support Engineer: End-User & Cloud Systems

LSA Architects; Puchong; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading architecture firm in Malaysia is looking for a proactive IT Support Engineer/Technician to enhance their IT team. The successful candidate will provide end-user support, manage IT inventory, and ensure effective onboarding of users. Strong expertise in desktop support, Microsoft 365, and Active Directory is required, along with familiarity with security tools and virtualization technologies. It's a critical role that contributes to the seamless operation of IT services.

Qualifications

• Strong background in desktop support.
• Experience with Microsoft 365 and Active Directory.
• Basic understanding of Azure and virtualization technologies.

Responsibilities

• Provide first- and second-level support to end-users.
• Troubleshoot hardware, software, and network issues.
• Track and manage IT assets for proper inventory.
• Oversee procurement for new equipment and software licensing.
• Coordinate onboarding tasks for new users.

Skills

Desktop support

Microsoft 365

Active Directory

Security tools

Cloud technologies

Virtualization technologies

Tools

Autodesk

Hyper-V

Job description

A leading architecture firm in Malaysia is looking for a proactive IT Support Engineer/Technician to enhance their IT team. The successful candidate will provide end-user support, manage IT inventory, and ensure effective onboarding of users. Strong expertise in desktop support, Microsoft 365, and Active Directory is required, along with familiarity with security tools and virtualization technologies. It's a critical role that contributes to the seamless operation of IT services.